Senior ITsupport technician Up to £35K My client is seeking a highly motivated and enthusiastic individual to join their growing team, to work as part of a small and friendly IT team in a positive work environment. You will be assisting the IT Manager with … the management IT requirements and working closely with the external ITsupport companies as well as getting stuck in with in-house projects. T... more »
are working with a long-established and successful AV Systems Integrator based on the South Coast. Due to an increasing workload in their busy IT department, they are now recruiting for an AV/IT Helpdesk Support Engineer. Within this role, you will be reporting to the … Team Lead and providing support for all of the IT/AV systems within the companies clients. You will be supporting all team members, providing desktop hardware, mobile and software device troubleshooting, with a high level of customer service included. The roles and responsibilities include: The monitoring of … Assessing issues in timely manor, and taking the necessary steps to help resolve, and if unresolved, escalate and refer these issues to Level 2 support level team members. Be prepared to also be able to deal with any remote issues the IT/AV systems have. Qualifications and more »
4 Brook Office Park, Folly Brook Road, Emersons Green, Bristol, England
INFRASTRUCTURE ASSET MANAGEMENT LTD
eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Cloud Network Specialist - Level 3 Apprenticeship. The role will include helping with documentation used across the company and help with project documentation. Role Main … Include process flows, decision/action outputs and specify any rules required to help Developers code a solution Liaise with customer and second line support to resolve issues on the phone, MS Teams, Freshdesk Portal and e-mail Update help material to reflect the change and upload to our … online Customer Support site Set up new user account access to the Support Site. Action licences and set-up new users Must be able to adhere to strict SLA response times and prioritise workload accordingly Produce procedural documentation, diagrams and written instructions for repeated support calls to more »
iO Associates are working with a leading defence company on the search for an ITSupport Engineer holding active DV Clearance . This opportunity will require you to be on-site in Gloucestershire and offers the chance to work on some extremely interesting projects. Start: ASAP Location: Gloucestershire … an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers. You will provide first and second line support for bespoke and niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. Skills: Linux administration VMWare Windows … administration Active Directory ITIL service manager and asset manager Problem solving/troubleshooting. If you are an ITSupport Engineer with the necessary clearance, then please send a copy of your updated CV to s.blackman @ioassociates.co.uk more »
White Horse are supporting an award winning, high growth business, to appoint an ITsupport engineer to provide technical support to staff face to face and remote. This role will be a great fit for you if: Excellent customer service skills gain in a busy work environment … Ability to prioritise and manage tasks Computer literate with experience of using IT systems including MS Office 365 programs regularly in a business environment. Ability to explain technical issues clearly and simply to non-technical people Previous experience in an ITsupport role Experience of service management … ticket based systems. Experience of 1st and 2nd line support Understanding of IP and networking Experience using Keyloop Autoline Rev8 - DMS. Computing or ITsupport qualification Microsoft Certified Professional accreditations. more »
1st Line Technical Support Engineer Gloucestershire £25,000 - £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an ITSupport Capacity? If so, and you want to be involved in helping shape a company's digital road … AI integration and AR/VR applications), read on! This role will see you as a crucial member of this businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of … the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems, and client software. Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls more »
Swindon, England, United Kingdom Hybrid / WFH Options
Conspicuous
We are thrilled to announce that one of our esteemed clients is seeking two skilled ITSupport Consultants to join their innovative team. This is an urgent hiring need, so if you are ready to hit the ground running and make a significant impact, this might be the … weeks, with the possibility of extension Rate: £200 per day (Inside IR35) Start Date: As soon as next week! Role Overview: As a Contract ITSupport Consultant, you will be instrumental in providing top-tier support and solutions in a dynamic environment. This role requires a proactive … who is enthusiastic about delivering exceptional service and support. You will be part of a collaborative team, ensuring the smooth operation and reliability of IT systems. Key Responsibilities: Provide first and second-level support for IT-related issues. Troubleshoot hardware and software problems, ensuring quick resolution. Assist more »
Are you passionate about technology and eager to kick-start your career in ITsupport? We are looking for a motivated and enthusiastic individual to join this vibrant team as a Level 3 ITSupport Apprentice. As an Apprentice IT & Communications Technician, you will play … a crucial role in providing technical support for software and systems within their group companies. In this role, you will install... more »
Salisbury, England, United Kingdom Hybrid / WFH Options
Wilsons Solicitors LLP
The Firm With a firm that is nearly 300 years old it is perhaps unsurprising that our traditional values are one of our core strengths. Much of our success can be explained by our commitment to our clients coupled with our readiness to adapt and invest as a forward … and these clients are both local and national. We are client focused and work in collaboration with our clients. The Role As 1st Line ITsupport, you will be part of a team handling the initial point of contact for support calls. The role will be based … You will be expected to log, categorise, troubleshoot, fix and escalate where applicable to 2nd line support. You will be responsible for primary application support covering Microsoft Office as well as numerous legal applications. You will also be involved in the installation and configuration of a range of application more »
Second Line Support Engineer (Tier 2) Salary is dependent on experience (£26,000 - £31,000) Office based work - Plymouth Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2nd Line Support Engineer … a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression more »
This is an exciting prospect to join a fast-paced environment, working with multiple teams across the business who support a wide range of internal and external customers, dealing with companies worldwide. This role will naturally grow to support and eventually lead large scale projects. Role KEY TASKS … To repair and diagnose first line support for PC’s, Laptops, Printers and associated peripherals in conjunction with IT and Systems Co-ordinator and external ITSupport provider Set up new starter equipment including and not limited to mobile phones and tablets Be point of contact … for external ITSupport provider Respond to, log and resolve internal support requests Contribute to the development and update of network systems as required Assist with large system upgrades, overhauls and projects as instructed Set up equipment for events as required including support for all Audio more »
Kestrel Court, Waterwells Drive, Waterwells Business Park, Quedgeley, Gloucester, England
SOUTH WEST APPRENTICESHIP COMPANY LTD
A fantastic opportunity has arisen for an apprentice to join a growing business in the IT Technical Support/Customer Service team. The role offers fantastic opportunities for those with a passion for IT, who want to develop in a growing business. Role Duties will include: Being … the first point of contact for any external customers or clients Providing technical support in relation to IT and software systems Troubleshooting based on client queries Developing business knowledge and understanding the software used Explaining use of systems to clients and responding to enquiries in a fast and … efficient manner. Candidates will: Be computer literate to a high standard Have a genuine passion for IT and software Be organised and responsive, using initiative and motivation to deal with enquiries Be strong communicators, both internally and externally Be reliable and enthusiastic when approaching all tasks Have work or more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
ITSupport Engineer - 1st/2nd Line £24,000 - £27,000 Salary + Company benefits Office-based - Bristol - Work from home opportunity. A chance to join an internationally renowned organisation with a presence across 3 continents. My client is an internationally recognised, award-winning organisation with offices spanning … twelve countries over three continents. This is an excellent opportunity to join a growing IT team who provide first class technical support to internal users across the companies large and diverse workforce. The Benefits: 7% Company Pension Life Assurance Money Coaching and Financial advice. Buy and sell holidays. … Private medical insurance Recognition Awards The ITSupport Engineer Role: As part of a growing team of thirteen, you will be providing technical support to internal team members both on a remote and onsite basis. This is a progressive opportunity, with excellent progression and training opportunities. This more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
File Dynamics
Purpose: We are looking for a Support Analyst to join our IT Service Desk. The successful candidate will be a confident and enthusiastic individual who is proactive and has a desire to deliver excellent ITsupport whilst offering a very high standard of customer service. As … a Support Analyst, you will be responsible for assisting clients with ITsupport issues and other related queries. You will need to be able to manage and prioritise your own workload whilst ensuring you work well within an already well-established team. You will be provided with … the requirement to visit our Bristol office at least once per week or as otherwise required. Duties/Responsibilities: Logging all issues into the ITSupport ticketing system ensuring all of the relevant information and detail is logged appropriately. Be available to take telephone calls from our clients more »
Position: ITSupport Specialist & Trainer Location: Bristol Salary: £28k - £30k per Annum (Depending on Experience) Work Mode: Hybrid - 3 days Onsite Are you an experienced ITSupport Specialist with a knack for customer training? Our client in the IT sector is on the lookout for … someone like you! This role offers a mix of remote 1st line application support and occasional travel to client sites, providing training on software solutions. Join them and take your career to new heights in a dynamic and diverse organization. Responsibilities: Delivering user training and support to our … encouraged to submit their CV to khushboo. pandey@ randstad. co. uk without delay. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Your Tech Future
Hybrid working | Excellent benefits package | Progression Opportunities | Training and Development IT Technician, South West (Devon, Cornwall or Somerset) We are exclusively working with a marketing leading business in their sector with an enviable reputation and an impressive benefits package to match. Their employees are at the heart of everything … they do and everyone genuinely plays a part in how the business develops and grows. As their next ITSupport Engineer, this is an exciting opportunity to join a value led business and grow your knowledge within the IT field. Responsibilities of the ITSupport Engineer will include: Providingfront-line support for all users and maintaining a professional, helpful and timely communication with their customers Setting up and configuration of desktops and laptops Managing user accounts Installing authorised software Ensuring security and upgrades are kept up to date Requirements of the ITmore »
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
Second Line ITSupport Engineer Second Line ITSupport Engineer - Up to £29,000 + Benefits. Hybrid - Cheltenham Monday - Friday A chance to join an established technical support provider with a growing client base. About the Client: Our client is an established provider of managed … ITSupport with a large, growing, and diverse client base across the Southwest. They offer excellent progression opportunity and a chance to learn by working alongside established, accomplished industry professionals. They also offer a hybrid working model, allowing Engineers to enjoy the perks of working from home as … well as maintaining the camaraderie that comes with office-based work. Benefits: Healthcare Company Pension Hybrid Working On site parking The Second Line ITSupport Engineer Role: Working as part of a small team of L2 Engineers, you will be a key point of escalation for ITmore »
THE BURSARY, WELLS CATHEDRAL SCHOOL, COLLEGE ROAD, WELLS, England
WELLS CATHEDRAL SCHOOL LIMITED
To complement the ITsupport team and assist in the running of IT system support across the whole campus. Assist in the support of AV (audio/Visual) equipment and to assist in production of digital AV content for teaching staff. Role Main Duties and … To liaise with third party contractors where appropriate for the repair/replacement of faculty equipment To operate the helpdesk as part of the support team To follow procedures for recording, reporting, and maintaining IT related information and records To assist in the support of AV (audio … and to assist in production of digital AV content for teaching staff To assist in the upkeep of school intranet content To provide operational support for pupils, teachers and administrative staff in the use of software To undertake work as reasonably directed by senior colleagues in the department Promoting more »
NORTHGATE HOUSE, NORTHGATE STREET, DEVIZES, England Hybrid / WFH Options
WANSBROUGHS LLP
We are now looking for an ITSupport Apprentice to join our IT team. You’ll be working with experienced individuals within the IT space with plenty of opportunities to learn. Role Main role/Responsibilities [will include but not be limited to]: Maintenance of our … Managing Users and Policies with our Office 365 environment Dealing with Suppliers and Service contract providers as required Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Supportmore »
customer satisfaction. Supporting schools, academies, and multi-academy trusts in the primary, secondary, and independent sectors. They are confident that their services can transform IT schools, and their growing reputation and customer base are a testament to this. Roles and responsibilities; Service desk support- diagnosis of IT … and hardware Maintain and fix other computing equipment Assist in system upgrades and system maintenance Assisted site visits to schools alongside field technicians, to support with issue resolutions Liaise with third party suppliers such as Internet Service Providers and vendors Support with technology asset management Support Technician … Duties: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the more »
COUNTY GATE STACEYS STREET, MAIDSTONE, KENT, England
CASEWARE UK LIMITED
An exciting opportunity awaits you to join our team as an Apprentice. We are seeking to enhance our UK IT department by bringing on board an IT Apprentice, who will directly report to the IT Manager - Europe and work closely with the UK Senior IT Technician. … installing, configuring, and imaging corporate devices such as laptops, and Macbooks. Role In this position, your primary responsibility will be to provide 1st line ITsupport to Caseware Staff across multiple regions in Europe and North America. This role is based at our UK office in Maidstone. Your … tasks will include handling IT queries and issues from Caseware staff, and effectively escalating complex issues to our ITSupport Analyst while managing employee expectations. As the initial point of contact for all ITsupport matters, you will deliver 1st line support and some more »
ITSupport Engineer - Bournemouth - From £28,500 Do you have 1st and 2nd Line Support experience and looking for the opportunity to grow and progress within a well-established IT company? Our client offers ITSupport to a variety of SME's in the … South. Duties & Responsibilities: 1st line/2nd line support for IT Helpdesk – Giving support to client via Telephone, Remote or on-site visits. Use of Teamviewer Software for remote access. Using Autotask Helpdesk System for logging, updating and closing of Helpdesk tickets. Monitoring of backups for clients more »
YELLOWGRID, UNIT 5, JUNCTION 21 BUSINESS, GORSE STREET, England
YELLOWGRID LTD
You'll receive support from the team, who are amongst other things all Microsoft Certified System Engineers. They will encourage you to achieve your full potential as they are keen to Share their knowledge and develop the skills of an equally ambitious, motivated & enthusiastic IT Technical Support Apprentice. Role If you have basic knowledge of IT Operating Systems and Networking and would like to develop these skills and have a desire to improve your knowledge with an IT Apprenticeship in a supportive environment, then this could be the opportunity you are looking for. Duties … Work within the Support Team to handle day-to-day customer requests and incidents logged to the Service Desk Liaise with customers & suppliers to diagnose & fix their computer hardware/software issues Establishing and maintaining cloud-based systems with a focus on Office 365 and Azure Installation tasks (including more »
ITSupport - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an ITSupport Analyst. This is a great opportunity for someone with previous 1st Line …/IT Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies … services, basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous ITsupport experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as very occasional more »
Are you a skilled ITSupport Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated ITSupport Engineer to join one … supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an ITSupport Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. … You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: - A salary of up to £35,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge more »
Employment Type: Permanent
Salary: £25000 - £35000/annum 25 Days holiday, Pension