2 of 2 ITIL Certification Jobs in the South West

landscapes. Key Responsibilities Lead and manage IT service delivery in line with agreed SLAs and KPIs Own and continuously improve ITSM processes, aligned to ITIL best practice Act as the primary interface between technical teams, end users, and senior stakeholders Manage incident, problem, change, and service transition activities Support … experience working within the UK public sector, ideally on secure or defence programmes Strong background in IT Service Management (ITSM) Solid working knowledge of ITIL (certification preferred) Excellent stakeholder management and communication skills Desirable Experience operating within large, complex or multi-supplier environments Background in defence, security ...

Project Management Principles General Knowledge of IT Infrastructure Technologies In depth understanding of Service Management principles e.g. Change and Release management A recent ITIL accreditation preferred Outstanding Stakeholder Management skills Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments ...