day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: Windows OS environment Desktop/laptop fleet managementMobiledevicemanagement Remote support tools Proven teammanagement and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc.Sound like you? Please get your CV over to us ASAP. More ❯
Dispatch & Backfill engineer Job Description Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. · Mobiledevicemanagement including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. · Proven analytical, troubleshooting and problem-solving skills. · Proven … work environment. · Willing to work off-hours and weekends when required for projects or emergency support. Responsibilities and Functions Deploy SCCM/Intune Custom image to new Devices Configure Device and core Applications Coordinate with Users for replacement device Configure User experience and Custom applications, whenever required Provide user 1st & 2nd line support. Maintain asset register for removal More ❯
Bristol, Somerset, United Kingdom Hybrid/Remote Options
WA Consultants
Ensure accurate recording of all service requests and related activities in IT systems. System Support: * Maintain and monitor key IT systems, ensuring compliance with company policies. * Perform user account management across Microsoft 365, Jumpcloud, and other platforms. * Provision and de-provision accounts and equipment for starters, leavers, and role changes. * Manage security permissions and access control. * Keep IT asset … to resolve complex issues. * Assist the IT Support Manager in mentoring team members and sharing knowledge. Documentation and Reporting: * Maintain accurate records of work performed in the IT Service Management (ITSM) system. * Contribute to the IT Knowledgebase, creating and updating technical documentation to support team learning and consistency. Continuous Improvement: * Identify recurring issues and suggest process improvements to prevent … Line or advanced 1st Line IT support role. Strong knowledge of: o Windows operating systems o Microsoft 365 administration (Exchange Online, Teams, SharePoint) o Active Directory and Group Policy management o Laptop setup and provisioning of equipment o Endpoint management and remote support tools o IT security principles and endpoint protection tools o MobileDeviceManagementMore ❯