Life assurance 4 times x basic salary, Westfield Health cash plan, Employee Assistant programme, socials A fast-growing SaaS company is looking for a proactive, B2B-focused Telephone Account Manager/Sales Support to join their busy sales team. This is a hands-on role managing client accounts, driving adoption, and spotting opportunities to grow revenue. This is … an additional role to strengthen their team due to expansion and offers a great stepping stone to move into an Account Manager based role within 12-18 months. The Sales Support/Account Manager will have some internal sales experience and will see you working closely with the Business Development Account Managers.You will be responsible for taking … the volume requests away from the account managers.You will liase with the internal support team who deal with all the incoming tickets to produce quotes.These quotes are produced using MS Dynamics CRM System. What Youll Do Manage and grow a portfolio of B2B clients via phone and online Understand client needs and demonstrate the value of the software Handle More ❯
ERP Training and Support We are actively recruiting a Training and Support Specialist to join a critical aviation and defence organisation based in Bournemouth, Christchurch. This is a vital position focused on the delivery of high quality training and expert user support for a key Enterprise Resource Planning (ERP) system utilised across the engineering, logistics, procurement, and … various user groups. Providing in person training at the Bournemouth headquarters and other UK/international sites as required. Acting as a key point of contact for expert user support and system troubleshooting. Collaborating with change leads to ensure training aligns with evolving business processes and compliance requirements. Maintaining training standards and driving continuous improvement in training effectiveness. Representing More ❯
We are seeking an experienced ITIL Incident Manager to join our team! Job Type: Full-time, Permanent. Reporting to: This role reports to the Support Team Leader Candidate will need to be eligible for SC clearance for this role We are seeking an experienced ITIL Incident Manager to work within our Support Team; primarily focused on … driving support ticket management and resolution on our Zendesk ITSM Tool. This role will cover incidents associated with all partner technologies utilised by Route 101 in the deployment of services to customers. As such you will receive overview training in key partner platform technologies such as Zendesk and NiCE CXone but having an understanding and experience of working in … well as an ITIL environment is sought. The role will involve updating customers and internal stakeholders, driving partners in ticket resolution and assisting engineers in queue management. The Incident manager will also be responsible for managing any Major Incidents driving them through to resolution while liaising with Customers. They will also assist in defining and maintaining the Incident Management More ❯
Wiltshire Councils. Adoption West provides a range of adoption services including: The recruitment and assessment of prospective adopters Family finding services for children requiring permanency via adoption Post adoption support services Services to birth family and adopted adults This is an exciting time to join Adoption West as we build on the solid foundations already in place and our … As part of an internal restructure, our functions going forward will be service led across the region, rather than office/hub based. Main duties Responsible for supervising Adoption Support social workers in assessing the support needs of adoptive families, Contributing to developing and improving the Adoption Support services across the region Deputising in the absence of … the Team manager You will need: A Social Work Qualification (degree or equivalent) and current registration with Social Work England At least two years experience relevant to adoption within the past five years. In-depth knowledge and experience of childcare law and practice. The ability to analyse complex information to make recommendations and informed decisions Adoption West: is an More ❯
Wiltshire Councils. Adoption West provides a range of adoption services including: The recruitment and assessment of prospective adopters Family finding services for children requiring permanency via adoption Post adoption support services Services to birth family and adopted adults This is an exciting time to join Adoption West as we build on the solid foundations already in place and our … As part of an internal restructure, our functions going forward will be service led across the region, rather than office/hub based. Main duties Responsible for supervising Adoption Support social workers in assessing the support needs of adoptive families, Contributing to developing and improving the Adoption Support services across the region Deputising in the absence of … the Team manager You will need: A Social Work Qualification (degree or equivalent) and current registration with Social Work England At least two years experience relevant to adoption within the past five years. In-depth knowledge and experience of childcare law and practice. The ability to analyse complex information to make recommendations and informed decisions Adoption West: is an More ❯
