2 of 2 Remote Support Technician Jobs in the South West

Assistant IT Support Technician Salary: £24,901.50 per annum Contract: Permanent Work Pattern: This is a full time position working 37.5 hours per week Monday to Friday Workplace: WWT Slimbridge. Hybrid working will be considered once all training has been completed, following a successful probation period About The Role We have an exciting opportunity to join our IT … team, helping to provide support to users across our locations. This role will receive support and ongoing guidance from across the team to build on your experience so a keenness to learn and develop your skills is key. You will ideally have experience of supporting a wide range of end users in a Microsoft network using Windows … and Office 365. You must be confident in configuring and maintaining PC’s, laptops and associated peripherals, together with a good understanding of basic LAN and WAN network support techniques. Additionally, you should possess strong communication skills and be able to assist a wide range of users, often remotely, in a professional and polite manner. About You As an More ❯

Main Duties: Triage initial support requests and direct/action accordingly Provide IT support from basic user administration through to project tasks Respond to user requests and assist via telephone, electronically or in person Escalate calls to and liaise with third party support providers/suppliers to resolve issues Monitor stock levels of IT equipment Monitor computing More ❯