First Line Support Technician - On Site
- Hiring Organisation
- Superdry
- Location
- Cheltenham, Gloucestershire, UK
company’s Technology usage across Superdry. On-site at “The Runnings” (our Cheltenham HQ), you will be responsible for providing 1st line technical support to our Global Workforce whether field, office, or home-based across multiple sites, utilizing the Service Desk support software and ensuring all issues … correctly logged, prioritised, and actioned, maintaining the highest level of customer satisfaction. You Will Provide 1st line support to telephone, email, face-to-face and Service Portal requests Provide 1st line support for agreed services and incidents Ensure the company’s Support Desk software is utilised correctly ...