IT Service Desk Analyst
- Hiring Organisation
- Reed Technology
- Location
- Newton Abbot, Devon, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
visible and proactive in-person support presence, resolving hardware and software issues directly at the user's workstation. Service Desk Excellence: Responsible for meticulous ticket logging and documentation, ensuring every incident is accurately tracked within our ITIL-aligned service desk. Microsoft 365 & Exchange Admin: Manage the Office 365 tenant … including Exchange Online (mailboxes, groups, permissions), Teams, and SharePoint. Identity & Security Management: Administer Active Directory (AD) and Azure AD (Entra ID). Server & Cloud Administration: Perform basic Windows Server administration and assist with Azure cloud resource management. Mobile & Hardware Support: Setup and troubleshoot iPhones, iPads, and Android devices. Build ...