1 to 1 of 1 User Journey Map Jobs in the South West

experienced Service Designer to join our team, supporting a prominent government agency. This role is crucial in enhancing and streamlining service delivery, ensuring user-centric and efficient processes. Key Responsibilities: Collaborate with multidisciplinary teams to design and improve government services. Conduct user research to gather insights … and inform evidence-based design decisions. Create service blueprints, user journey maps, and other design artefacts. Develop and prototype innovative solutions to enhance service experiences. Engage with stakeholders to understand requirements and effectively communicate design concepts. Ensure all designs comply with government standards and accessibility guidelines. … Requirements: Proven experience in service design, preferably within the public sector. Strong portfolio showcasing user research, journey mapping, and service blueprinting. Proficiency in design and prototyping tools. Excellent communication and stakeholder management skills. Ability to work independently and as part of a collaborative team. Active SC more »