units Providing 1st and 2nd line support for laptops, desktops, printers, mobile devices, and authorised software Managing new device deployments using Windows Autopilot and Microsoft Intune policies Supporting users within a Microsoft365 environment (Teams, Outlook, SharePoint, etc.) Managing and maintaining access controls through Active Directory … and Azure Entra ID Providing user support for Sage 50 and Sage 200 systems Troubleshooting user issues on Microsoft AVD Supporting mobile device users across Android and Apple platforms Working with remote support tools (e.g. RDP, TeamViewer, Quick Assist, Datto RMM) Assisting with basic network troubleshooting including VLAN and … we’re looking for: 3+ years of experience in an IT support role, covering both 1st and 2nd line issues Strong working knowledge of Microsoft Windows 10/11, Microsoft365, and remote support tools Experience supporting cloud-based tools such as Microsoft Intune, Autopilot More ❯
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
Communicate with internal employees through Teams, email and Phone and Face to Face where possible. Work towards internal SLAs for users. Maintain and support Microsoft technologies, including Microsoft365, Teams, SharePoint, Windows OS, and related applications. Support the setup, upgrades and maintenance of user accounts, devices … to Learn and Develop: Demonstrates a proactive approach to personal development and staying up to date with emerging IT trends and tools. Knowledge of Microsoft Technologies (desired): Tools and platforms such as Microsoft365, SharePoint, Azure, and Windows environments. Experience of building PCs (desired): any experience More ❯
technical role that also offers the opportunity to influence best practices and mentor junior staff. Key Responsibilities: Setup, manage, and maintain cloud infrastructure (primarily Microsoft Azure and Microsoft365). Lead or support migration projects, including on-prem to cloud transitions. Provide 3rd line support across … Document processes, configurations, and procedures to ensure knowledge sharing. Stay updated with the latest cloud technologies and trends. Key Skills & Experience: Solid experience in Microsoft365 administration and troubleshooting. Strong understanding of cloud infrastructure (Azure preferred) – deployment, configuration, and management. Demonstrated experience in 3rd line support across More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Millgate
to the appropriate team or engineer. Troubleshoot and resolve 1st line issues related to desktops, laptops, printers, mobile devices, and common software applications (e.g., Microsoft365, Windows OS). Escalate complex issues to 2nd or 3rd line support teams as necessary. Maintain clear and accurate documentation of … knowledge and hands-on experience. Engage in structured vendor training programmes to gain certifications relevant to the role. Dedicate time to developing skills in Microsoft Azure and other cloud technologies as part of a long-term career progression plan. Essential Skills & Experience Previous experience in a 1st line IT … support role or similar customer-facing technical position. Strong understanding of Windows operating systems and Microsoft365 applications. Basic knowledge of networking principles (DNS, DHCP, TCP/IP). Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organisational skills More ❯
advanced hardware, software and network issues. Configure and deploy desktops, laptops, mobile devices and network equipment. Manage user accounts and permissions in Active Directory, Microsoft365 and other systems. Monitor and maintain system performance, backups and security compliance. Document fixes, processes and procedures in a clear and … Proven experience in a 2nd Line or advanced 1st Line IT support role. Strong knowledge of Windows and Mac operating systems, Active Directory and Microsoft365 administration. Solid understanding of networking principles (TCP/IP, DNS, DHCP, firewalls, VPNs). Experience with troubleshooting hardware and software issues … a dynamic support environment. Full UK driving license and willingness to travel to client sites as required. Relevant IT certifications (e.g. CompTIA A+, Network+, Microsoft certifications). Experience using Ninja RMM, ConnectWise Manage and Control (or similar tools). Experience maintaining or contributing to internal knowledge base documentation. Familiarity More ❯
to-end IT support across the business & across client site, with a focus on Windows environments Support and maintain Windows Server, Active Directory, and Microsoft365 platforms Troubleshoot hardware, software, and networking issues Occasionally travel to client sites across the UK (fully expensed) Requirements: Proven experience in … a broad IT support role (1st to 3rd line) Strong knowledge of Windows OS, Windows Server, Active Directory, and Microsoft365 Excellent problem-solving and communication skills Full UK driving license, own vehicle, and a valid passport (for occasional travel) This role is fully on-site in More ❯
to-end IT support across the business & across client site, with a focus on Windows environments Support and maintain Windows Server, Active Directory, and Microsoft365 platforms Troubleshoot hardware, software, and networking issues Occasionally travel to client sites across the UK (fully expensed) Requirements: Proven experience in … a broad IT support role (1st to 3rd line) Strong knowledge of Windows OS, Windows Server, Active Directory, and Microsoft365 Excellent problem-solving and communication skills Full UK driving license, own vehicle, and a valid passport (for occasional travel) This role is fully on-site in More ❯
to-end IT support across the business & across client site, with a focus on Windows environments Support and maintain Windows Server, Active Directory, and Microsoft365 platforms Troubleshoot hardware, software, and networking issues Occasionally travel to client sites across the UK (fully expensed) Requirements: Proven experience in … a broad IT support role (1st to 3rd line) Strong knowledge of Windows OS, Windows Server, Active Directory, and Microsoft365 Excellent problem-solving and communication skills Full UK driving license, own vehicle, and a valid passport (for occasional travel) This role is fully on-site in More ❯
for? Key skills GCSE Maths and English Further education qualification completed. Previous Experience in an IT Support role Technical troubleshooting experience Windows operating systems. Microsoft365Microsoft Intune Anti-Virus Networking troubleshooting LAN/WLAN. Excellent written and verbal communication skills. Confident problem solver and decision More ❯
for? Key skills GCSE Maths and English Further education qualification completed. Previous Experience in an IT Support role Technical troubleshooting experience Windows operating systems. Microsoft365Microsoft Intune Anti-Virus Networking troubleshooting LAN/WLAN. Excellent written and verbal communication skills. Confident problem solver and decision More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Searchability®
Support & Solution Delivery Strong troubleshooting skills Advanced knowledge of networks, systems, and IT delivery 2nd and 3rd Line experience Proficiency in Windows Server and Microsoft365 Application Process Please apply online or email chris.hopley@searchability.com. For more info, contact us at 07880 358 143/… applying, you consent to us processing your application, which may be shared with our client for this vacancy only. Additional Skills IT Solution Consultant, Microsoft365, 2nd/3rd Line, Windows Server, Technical Pre-Sales, Networking Position Details Seniority Level: Mid-Senior level Employment Type: Full-time More ❯
business logic within the application stack to identify and address bottlenecks. Stay up to date with the latest trends, developments, and best practices in Microsoft Power Platform technologies. Leverage this knowledge to recommend and implement enhancements and optimizations to existing applications. What skills will you have: Essentials … supporting Power Apps, Power Automate flows and Power BI dashboards. Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft365 and Dynamics 365 integration points. Excellent customer service and communication skills. Desirable Relevant certifications such as Microsoft Certified … Power Platform Fundamentals or Microsoft Certified: Power Platform App Maker would be advantageous. Experience with Microsoft Azure services, particularly Azure Active Directory, Azure SQL Database, and Azure Logic Apps Knowledge and expertise in ITIL service support. Incident, Problem, Change and Release management. Experience of supporting business applications. Business More ❯
Social network you want to login/join with: Microsoft Consultant – Project Engineer (Azure & M365), Sheffield, South Yorkshire Client: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Location: Sheffield, South Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 12.05.2025 Expiry Date: 26.06.2025 Job … Description: Microsoft Consultant – Project Engineer (Azure & M365) - £40 - £60k – Sheffield - onsite Want to work for a super dynamic growing MSP? Enjoy working on regular Azure & 365 projects? Keen to join an impressive company that will invest in you & build your career further? Opportunity to join a rapidly … experienced in: Palo Alto, Cisco, HP, or Fortinet. Develop on-premises to cloud migration strategies and hybrid cloud architectures. Design and implement Azure and Microsoft365 solutions, including assessments, migrations, integrations, and optimizations. Collaborate with the PMO and Project Managers to ensure project delivery within scope and More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
IT Systems Administrator (Windows). This role involves managing and developing core IT services, with a focus on Windows Server Environments, Active Directory, Office365 , and backup/disaster recovery solutions . It also involves providing technical leadership and driving service improvements across the IT infrastructure team. Must … have experience: Microsoft365 (Office365) - administration, support, and development Exchange/Exchange Online - proven experience migrating from on-premise Exchange to Exchange Online Backup systems and disaster recovery processes Experience working in or with the higher education sector Essentials: Strong communication and problem-solving … in IT (or equivalent experience) or MCSE certification Hands-on experience with at least three of the following: Exchange, ADFS, Azure AD, Citrix, Office365, patching, email security Familiarity with ITIL or structured service environments Please do not apply if you lack experience in higher education or proven More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Windows). The role is focused on managing and developing core IT services, with a strong emphasis on Windows Server Environments, Active Directory, Office365, and backup/disaster recovery solutions. The position also plays a key part in technical leadership and service improvement across the IT infrastructure … team. ? MUST HAVE EXPERIENCE: Microsoft365 (Office365) - admin, support, and development Exchange/Exchange Online -must have proven experience of migrating Exchange on-premise to Exchange online Backup systems and disaster recovery processes ***Experience working in or with the higher education sector*** ? ESSENTIALS: Strong … customer-focused mindset Degree in IT (or equivalent experience) or MCSE certification Hands-on with at least 3: Exchange, ADFS, Azure AD, Citrix, Office365, patching, email security Familiarity with ITIL or structured service environments# PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE WORKING WITHIN HIGHER More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Employment Type: Full-Time Experience Level: Senior/SME (5+ Years) 18 Months contract Up to £70k + benefits 100% remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a Support Engineer – Entra ID SME … to join our high-performing technical support team. You'll be at the frontline of innovation, providing world-class support and guidance to Microsoft customers using Microsoft Entra ID and associated identity solutions. ? What You’ll Do: Act as a trusted advisor , owning and resolving complex Entra ID … Fiddler, Wireshark, PowerShell, Graph API, and more. ? What You’ll Bring: 5+ years in technical support or enterprise identity solutions roles. Deep expertise in Microsoft Entra ID (Azure AD) , Hybrid Identity , SSO , MFA , and ADFS . Strong knowledge of: B2B/B2C collaboration and federation models Active Directory, DNS More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Employment Type: Full-Time Experience Level: Senior/SME (5+ Years) 18 Months contract Up to £70k + benefits 100% remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a Support Engineer – Entra ID SME … to join our high-performing technical support team. You'll be at the frontline of innovation, providing world-class support and guidance to Microsoft customers using Microsoft Entra ID and associated identity solutions. ? What You’ll Do: Act as a trusted advisor , owning and resolving complex Entra ID … Fiddler, Wireshark, PowerShell, Graph API, and more. ? What You’ll Bring: 5+ years in technical support or enterprise identity solutions roles. Deep expertise in Microsoft Entra ID (Azure AD) , Hybrid Identity , SSO , MFA , and ADFS . Strong knowledge of: B2B/B2C collaboration and federation models Active Directory, DNS More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: CRM Systems Manager (Microsoft Dynamics 365), sheffield, south yorkshire col-narrow-left Client: Conspicuous Location: sheffield, south yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date … data integrity, compliance (including GDPR), and user training. Support portal integrations and contribute to ongoing system development initiatives. Ideal Candidate Profile Proven experience with Microsoft Dynamics 365 CRM (CE) as a systems owner, administrator, or functional consultant. Good understanding of web/portal integrations (e.g. Umbraco, or … CRM optimisation strategies. Experience within not-for-profit, membership, or service-based organisations would be advantageous. Strong working knowledge of GDPR , InfoSec, and Office365 architecture. Empathetic, proactive, and collaborative – comfortable operating autonomously and within a small digital team. Why Apply? Join a respected national charity with a More ❯
MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all versions), Windows 10/11, Office365, Exchange, SharePoint, Active Directory, and Azure environments. Manage virtualization platforms (Hyper-V, VMware), Ubiquiti devices, VoIP telephony, and common network hardware and cabling More ❯
within an MSP environment, with a focus on excellent customer service. Responsibilities: Support and administer Windows Server (all versions), Windows 10/11, Office365, Exchange, SharePoint, Active Directory, and Azure. Manage virtualization platforms (Hyper-V, VMware), Ubiquiti devices, VoIP systems, and network hardware and cabling. Implement and More ❯
IT services. As a 3rd Line Engineer, you’ll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You’ll also play a key role in mentoring junior engineers and contributing to strategic IT initiatives. This role offers a clear … a Lead or Operations Manager position. Key Responsibilities Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate … with clients to understand their IT needs and deliver tailored solutions Mentor junior engineers and contribute to internal knowledge sharing Key Skills Required Office365 support and administration Windows Server administration Exposure to Mac environments Networking (LAN/WAN) Experience working in a consultancy or MSP environment M365More ❯
of IT support processes and best practices Ability to diagnose and resolve issues quickly Experience mentoring support analysts Knowledge of hybrid environments Expertise in Microsoft365, Intune, Autopilot, Active Directory, Azure AD, Exchange Experience in financial services industry Understanding of networking and IT infrastructure Strong customer service … and communication skills English proficiency Bachelor’s degree in IT or related field Relevant certifications (Microsoft, CompTIA, ITIL) Experience in ISO27001 environments and security incident processes Experience with ServiceDesk systems like Freshworks Knowledge of Meraki, Cisco, Cato, Oracle Cloud, SharePoint, SCCM, SCOM, PowerShell, scripting What you will get: Collaborative More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across … devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP … Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows 10/11 , O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobile device management , especially iOS Excellent communication skills and a proactive, customer-first mindset This More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across … devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP … Logging, tracking, and updating tickets within the helpdesk system ? What They Are Looking For: Strong understanding of Microsoft technologies: Windows 10/11 , O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobile device management , especially iOS Excellent communication skills and a proactive, customer-first mindset This More ❯
for someone with 1st/2nd line support experience within the legal industry, looking to build on their technical skills while supporting a modern Microsoft-based IT estate. ? The Role: As part of a friendly and forward-thinking IT team, you’ll be delivering hands-on support across the … smoothly. ?️ What You’ll Be Doing: Responding to incoming support tickets via ServiceNow Providing 1st/2nd line support across Windows 10/11 , O365 , and Active Directory Preparing and configuring laptops, desktops, and mobile devices (iOS) Supporting meeting room setups and remote users Escalating issues to 3rd line or … service desk experience , ideally in a legal or professional services firm Strong troubleshooting skills across Microsoft tech stack: Windows 10/11 , Office365 , Active Directory , basic Group Policy Familiarity with network basics (Wi-Fi, cabling, DNS/DHCP, VPNs) Professional attitude with a focus on excellent More ❯