capabilities. This Program Manager works directly with the organization's leadership team, and will own developing and leading business operations; running business initiatives for vendor-facing teams; and driving processimprovement across global business mechanisms. This role is inherently cross-functional: success will depend on your ability to operate efficiently across teams, drive alignment (or identify critical decisions … defined frequency to check status against timelines. Share project milestone status through regular updates to senior management (vii) Collaboration: Partners with Market Place/Central Program Managers in identifying process improvements & best practice sharing. Defines & executes process improvements identified via projects. Supports AM Leader in executing upstream defect elimination (viii) Automation & Technology: Partners with RBS Tech/ACES … BASIC QUALIFICATIONS - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing processimprovement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics More ❯
to develop and execute impactful programs. Lead data-driven decision-making through analysis, establishing metrics, and implementing sustainable solutions. Plan and execute BU-specific initiatives focusing on cost optimization, process efficiency, compliance, safety, sustainability, and team development. Conduct site visits and operational assessments to gather insights and ensure program success. Establish KPIs, success metrics, and tracking mechanisms to measure … on customer needs and business priorities. Perform root-cause analysis to identify improvements and create actionable solutions. Prepare detailed business documents and present recommendations to senior leadership. Champion continuous improvement initiatives across the BU. Work independently to meet deadlines while managing multiple priorities. Drive standardization across all sites within a BU. Work backwards from customer needs to deliver results … program or project management experience. Experience using data and metrics to drive improvements. Experience managing program strategy, delivery, and communicating results to senior leadership. Preferred Qualifications 2+ years of processimprovement experience. Master's degree or MBA in business, operations, human resources, organizational development, instructional design, or a related field. Amazon promotes an inclusive culture and provides accommodations More ❯
you to work closely with senior leadership and other internal/external stakeholders, helping them make data-driven decisions, size up problems through various analysis, convert problem statements into processimprovement activities & achieve closure. The individual will interact with the business, automation & technology teams to help drive operation, deploy tools & technics and system improvements. The successful candidate should … have the ability to work at all levels with an eye for detail to achieve quality & process goals, actively seeks to understand Amazon's core values and translates those into everyday practices. Key Performance Areas - Own the defect elimination goal for the functional unit - Dive deep and understand different upstream systems & processes that lead to product defects, - Drive inputs … to improve standard operating procedures, and eliminate defects through upstream process or automation fixes by working with external stakeholders - Use data analysis to identify gaps, structure initiatives, recommend solutions and drive consensus on strategic inter-function business decisions - Own the communication and progress updates on multiple projects, assess performance against goals and realign internal/external stakeholders on project More ❯
Tables, VLookUps) at an advanced level and SQL. Experience in program or project management. Experience working cross functionally with tech and non-tech teams. Experience in defining and implementing processimprovement initiatives using data and metrics. Experience defining program requirements and using data and metrics to determine improvements. Experience in driving end to end delivery, and communicating results … to senior leadership. Experience leading process improvements. Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization. Experience building processes, project management, and schedules. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If More ❯
have: - Technical aptitude and experience and agility to learn web-based tools - Ability to think both strategically and tactically in a high-energy, fast paced environment - Proven analytical and processimprovement skills - Experience working with software development teams - Strong background in product management for technical products with a proven history of owning and driving results - Exceptional interpersonal, motivational … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
Small Medium Business) customers; - Experience designing go to market strategies and distribution models; - Experience working directly with Engineers on product enhancements; - Experience in project management methodologies, business analysis, or processimprovement; - Experience with security/surveillance industry, EU market regulations. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If More ❯
teams to understand requirements and support the delivery of effective software solutions. Identify and address technical challenges, helping developers overcome obstacles and improve solution quality. Promote continuous learning and improvement by introducing new tools, techniques, and industry best practices to the team. Maintain documentation of team workflows, technical decisions, and coaching processes for transparency and consistency. Qualifications Essential Proven … Experience with test automation frameworks and tools (e.g., Selenium, NUnit, or TestComplete). Familiarity with RESTful APIs, microservices, or other integration-focused architectures. Previous success in implementing team-focused process improvements or career development initiatives. Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard More ❯
maximize revenue generation and operational efficiency. Drive cross-functional collaboration, standardize processes, and ensure the use of unified data, technology, and performance metrics to optimize the entire revenue lifecycle ProcessImprovement: Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies: Develop and implement proactive, data-driven sales strategies More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Grant Thornton UK
of its capabilities to affectively lead conversations to create and manage digital adoption content. Implement feedback loops and gather and analyse user feedback to inform future content creation and process improvements. Develop high-quality, engaging informative digital content including tutorials, guides, and walkthroughs to support users in navigating our software platforms, leveraging pre-existing content and knowledge from software … Manage and lead the relationship with the vendor via their own customer success team. Monitor and report on the effectiveness of digital adoption initiatives, using data to drive continuous improvement Knowing you’re right for us Joining us as a Digital Adoption & UX Manager the minimum criteria you’ll need is: Proficiency with VSP or an alternative Digital Adoption More ❯
from you. Key Responsibilities: Lead the analysis and documentation of business requirements for a major SAP ECC to S4 Hana upgrade initiative, including producing complex flow diagrams and business process documentation. Facilitate workshops and meetings to gather requirements, drive decisions, and provide regular progress updates. Collaborate with stakeholders to identify process improvements, ensuring alignment with broader business objectives. … S4 Hana. Manufacturing, retail, or distribution experience is essential. Deep understanding of ERP systems, integration challenges, and business operations in manufacturing or retail settings. Adept at stakeholder management, business process design, and cross-functional collaboration. Excellent communication and presentation skills. Six Sigma certification or experience is highly desirable. #J-18808-Ljbffr More ❯
and Central Operations. This is a exciting team as we have a lot of cross-functional responsibility from planning to execution, but at the same time, each team's process design and changes require careful assessment. In this role, Program Manager will have the opportunity to experience the joy of working in a team, communicating and persevering to achieve … results to senior leadership - Business English - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - 2+ years of driving process improvements experience - Excited about working in a diverse group and contributing to an inclusive culture Our inclusive culture empowers Amazonians to deliver the best results for our customers. If … you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. More ❯
Amazon Fashion & Beauty. This role requires performing dive deeps to ambiguous problems, identifying and scoping large programs, managing program timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential. Key job responsibilities • Drive cross-functional strategic initiatives to continuously improve profitability and customer experience. … project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the … best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying More ❯
customers during service activation on the TNS network. The role requires independent working, sometimes outside business hours, and a proactive approach to improving quality and efficiency, including automation and process improvements. Responsibilities include: Supporting customer router installations, including patch cabling and troubleshooting, in collaboration with Field Technicians. Remaining logged into the Installations phone queue during business hours to assist … Working with telecommunication providers to activate circuits such as leased lines, Ethernet, VPN, MPLS, etc. Maintaining accuracy in the Remedy database and updating data as needed. Identifying opportunities for process improvements and automation. Updating technical documentation for the Customer Implementation Group. Building professional relationships with technical peers and internal teams globally. Staying informed about TNS infrastructure and product updates More ❯
and new leaders, supporting their career development and technical growth. Identify and eliminate blockers while improving tooling, automation, and development workflows. Promote operational excellence through effective monitoring, alerting, and process improvement. Coordinate cross-team initiatives and ensure successful delivery of complex features. Requirements: Passionate about building products that make a real-world impact. Bachelor’s degree in Computer Science More ❯
Barnsley, England, United Kingdom Hybrid / WFH Options
Undisclosed
Role Title: Business Process Analyst Duration: contract to run until 28/11/2025 Location: Barnsley, Hybrid 3 days per week onsite Rate: up to £400.20 p/d Umbrella inside IR35 Role Overview: We are seeking a detail-oriented and process-driven HAM Business Process Analyst to support our Hardware Asset Management operations. The ideal … candidate will have a strong background in business process analysis, with specific experience in IT asset lifecycle management. Key Responsibilities: Analyze and document current HAM processes across procurement, deployment, maintenance, and disposal. Identify inefficiencies and propose process improvements. Collaborate with IT, procurement, and finance teams to streamline workflows. Support the implementation of HAM tools and systems (e.g., ServiceNow … Flexera). Ensure compliance with internal policies and external regulations. Prepare reports and dashboards to track asset performance and utilization. Required Skills & Experience: Proven experience as a Business Process Analyst, ideally within HAM or IT Asset Management. Strong understanding of ITIL and asset lifecycle management. Experience with process mapping tools (e.g., Visio). Excellent communication and stakeholder management More ❯
and determine productivity requirements to meet objectives Maintain building health and inventory metrics with top-quality standards Collaborate with stakeholders and adopt best practices cross-functionally Identify and lead processimprovement initiatives Understand system interventions for order processing and communicate new processes Plan resources periodically and coordinate with resource planning and finance teams to address capacity constraints Manage … s degree or equivalent, or 2+ years of Amazon experience Ability to work flexible schedules, including weekends, nights, and holidays PREFERRED QUALIFICATIONS 2+ years of experience with performance metrics, processimprovement, or lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application and hiring processMore ❯
welcomes bold ideas and empowers you to own them to completion. AWS Infrastructure is looking for a talented, driven, and highly analytical, Supply Chain Manager with demonstrated experience driving process improvement. This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output … management responsibility for high velocity assembly operations 2. Act as point of escalation for all vendor related issues 3. Manage vendor operational excellence through data driven metrics and continuous improvement activities 4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure 5. Drive complex business analysis to identify business opportunities to improve internal and … external processes 6. Work cross-functionally to identify and apply best practices and continuous process improvements 7. Influence internal technical teams to drive multisystem process & system changes 8. Provide scalable solutions for continued scale product and service offerings 9. Set project requirements and drive results across internal and external 10. Drive continuous improvement initiatives to lower risks More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Amazon
technology teams to develop and deploy operational improvements - Conduct deep-dive analyses to identify opportunities and solve complex operational challenges - Partner with senior leadership to establish, prioritize, and execute improvement initiatives - Drive operational excellence across the AMXL network, focusing on delivery efficiency, safety, and customer experience A day in the life As Senior Programme Manager, you’ll drive and … manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks. Senior Programme Managers have significant responsibilities, and you’ll deal … with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion. About the team Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Tutorful
dependent on experience Responsibilities Lead, coach, and mentor the customer service team to achieve performance goals and deliver exceptional customer service. Support a culture of continuous improvement, responding to change and promoting a collaborative culture and sharing knowledge. Implement customer service best practices, performance management, resource management and ensure the team KPIs are adhered to. Set performance targets and … standards of customer service and support. Conduct regular performance evaluations and provide feedback to team members to facilitate their professional growth. Collaborating with other teams to identify areas for processimprovement and implementing strategies to enhance efficiency and service quality. Monitor customer feedback and use it to improve customer care processes and service delivery. Provide regular reports on … team members, other departments, and management. Lead and manage the sales team, owning performance outcomes, coaching for conversion, and ensuring delivery against revenue targets. Promote a culture of continuous improvement, process optimisation, and operational excellence Identify and implement opportunities for automation and AI integration to reduce manual effort, improve efficiency, and enhance the customer experience. Work cross-functionally More ❯
This time, we are looking for a program manager who is in charge of developing strategy for scaling inbound services provided by Amazon. The roles also covers operation design, improvement, and cost planning related to inbound services provided by Amazon to Retail vendors and FBA sellers. As the number of Amazon warehouses is increasing year by year in line … implementation proposals are made in the biannual business budget plan, and a cost plan is prepared. In addition, we monitor transportation and warehouse costs associated with services, and implement improvement measures to achieve the budget with each operation team. About the team 私たちのミッションは、サプライヤーとアマゾンをつなぐのサプライチェーンをより効率的に革新していく事です。 現在はチームが15名ほどになり、今後3年間で事業規模を大きく拡大する為に、さらに組織の拡大を進めて行きます。チームには物流会社だけでなく、コンサルタント業界、銀行のシステム管理、化粧品業界の営業の経験者など、様々なバックグラウンドを持つメンバーがいます。メンバーとの意見交換を通して新しい視点からアイデアを創出する環境です。 BASIC QUALIFICATIONS - 5+ years of program … criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Bachelor's degree - English Proficiency - Business Level, Japanese Proficiency - Business Level PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the More ❯
using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the … best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying More ❯
improving Customer Experience. Deep dive and acquire extensive knowledge of emerging industry practices and apply them when solving business problems. Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services, etc. Additional responsibilities may include: Developing standard operating procedures. Direct accountability for setting and … meeting operational goals, strategic planning, and forecasting. Leading a team of business analysts, program managers, or area managers. Leading process improvements. Demonstrated Abilities: We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon India. This role is for candidates who thrive on driving change, building an organization, and leading … Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. PREFERRED QUALIFICATIONS - 1+ years of performance metrics, processimprovement, or lean techniques experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation More ❯
in the organization. • Develop strong partnerships and mechanism with upstream and downstream planning functions to measure, control and respond to planning variation. • Work alongside leadership to establish and prioritize improvement programs, seeing them through from start to finish. • Enhance operational performance on every program in partnership with your stakeholders A day in the life As a Senior Program Manager … you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan. Senior Program Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you … end delivery, and communicating results to senior leadership - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience leading process improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and More ❯
join our team at our Melbourne Fulfillment Centre. You’ll be passionate about partnering with site leaders and operations team and driving our Amazon WHS culture and lead continuous improvement to ensure a safe and healthy working environment for our Associates. You will demonstrate the ability to build trust and confidence with the operations team and inspire change through … EHS or environmental programs in manufacturing, production, or service operations experience. Bachelor's degree. Experience leading multiple direct reports or multiple sites. PREFERRED QUALIFICATIONS Experience implementing lean principles and processimprovement in an operational environment. Experience in a distribution center or manufacturing EHS with mix of exempt and non-exempt employees at a site of at least … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. #J-18808-Ljbffr More ❯
and experienced Department Engineer to join their team at the Stocksbridge facility. This is a fantastic opportunity to take on a leadership role, overseeing engineering operations and driving continuous improvement within a dynamic and innovative environment. Role Overview As Department Engineer, you will lead and develop a team of skilled engineers and craftsmen, ensuring the effective maintenance and improvement … development and future leadership. Manage the engineering budget for your department, driving cost-efficiency while maintaining high standards. Collaborate with the Plant Manager to determine asset strategies and implement improvement plans. Develop and execute engineering projects (capital and operational) that align with business goals. Enhance plant reliability by driving improvements in maintenance standards and reducing downtime. Ensure compliance with … Health, Safety, Environmental, and quality standards through rigorous audit schedules. Identify and implement continuous improvement initiatives across the department. Work closely with internal teams, consultants, and suppliers to achieve project goals. Promote a culture of operational discipline, high performance, and adherence to critical controls. About You We are seeking a performance-driven professional with strong leadership skills, technical expertise More ❯