customer. The BA will have the a bility to problem solve and implement new ideas whilst inspiring creativity with the teams you work with. You m ay specialize in process, data, business, or systems analysis and will be required to use one or a combination of those skills to identify gaps in business procedures, gather both high level and … analysis activities, including : Break ing down complex business problems into manageable components (e.g., Epics, User Stories, Business Requirements). Defin ing and document functional and non-functional requirements. Develop process maps and target operating models to enhance clarity and efficiency. Data analysis and definition, e.g. data-led insights, development of data dictionaries and data models . Supporting the validation … execution, coordination, etc. Partner ing with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. Continuous Improvement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuous improvement within scrum or project teams through active participation in all More ❯
with defined processes and performance metrics. Act as the business owner of PSA tools such as Teamwork, ensuring their effective use across the Professional Services function, including system configuration, process optimisation, and user training. Manage other operational tools, including estimation tools, project templates, and SharePoint libraries and sites, ensuring consistency and accessibility. Collaborate with stakeholders to establish KPIs that … financial performance analysis. Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management. Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement. Support Engagement Managers and Project Managers by ensuring consistent application of governance processes and best practices. Drive a culture of continuous improvement by identifying areas for process … analysis to highlight trends, issues, and opportunities for improvement. Stakeholder Satisfaction: Positive feedback from key stakeholders on the quality, clarity, and usefulness of performance reporting and governance processes. Continuous Improvement: Measurable enhancements in operational efficiency, driven by process optimisation and best practice adoption. What you've done so far Bachelor's degree in Business Administration, Operations Management, Project More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Radar Healthcare
with defined processes and performance metrics. Act as the business owner of PSA tools such as Teamwork, ensuring their effective use across the Professional Services function, including system configuration, process optimisation, and user training. Manage other operational tools, including estimation tools, project templates, and SharePoint libraries and sites, ensuring consistency and accessibility. Collaborate with stakeholders to establish KPIs that … financial performance analysis. Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management. Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement. Support Engagement Managers and Project Managers by ensuring consistent application of governance processes and best practices. Drive a culture of continuous improvement by identifying areas for process … analysis to highlight trends, issues, and opportunities for improvement. Stakeholder Satisfaction: Positive feedback from key stakeholders on the quality, clarity, and usefulness of performance reporting and governance processes. Continuous Improvement: Measurable enhancements in operational efficiency, driven by process optimisation and best practice adoption. What you've done so far... Bachelor’s degree in Business Administration, Operations Management, Project More ❯
Sr. ProcessImprovement Manager, Strategic Performance Insights Amazon’s global middle mile operation is always evolving. As a ProcessImprovement Manager, you’ll streamline and elevate our processes. You’ll work with management teams to help us meet a number of operational goals so that we meet our customer's high bar on customer experience on … functional collaboration with STEP, Finance, and Capacity teams to validate network plans - Influence planning decisions through data-driven insights and recommendations - Design and implement feedback loops to ensure continuous improvement in planning processes - Establish and document planning quality standards and validation processes - Lead complex, strategic projects with potential cost impacts of > $10M+ - Build and maintain strategic relationships with senior … stakeholders across multiple business units A day in the life As a ProcessImprovement Manager, you’ll be at the forefront of making Amazon’s logistics better – which in ATS means improving our processes so we deliver great experiences for our customers. You will be responsible for the performance strategy of our middle mile network. Part of your More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Bailie Group
We are seeking a Senior Business Analyst with strong analytical, problem-solving and communication skills to join our team. In this role you will lead stakeholders through the requirements process ensuring you balance the need for detail and the ability to see the bigger picture. Utilising your leadership and analytical expertise you will bridge the gap between client requirements … clients create, develop and deliver better services to meet the evolving needs of customers, employees and citizens. Our experts specialise in technical enablement, operational transformation, experience transformation and business process outsourcing. We improve outcomes by resolving complex insight, digital, data, technology and print challenges. Consequently, many of the largest, most complex organisations trust CDS to provide solutions that improve … cross-functional teams including project managers, developers, QA, UX and Accessibility consultants to ensure successful definition and implementation of solutions. Analysing and documenting current business processes, identify areas for improvement, and recommend optimised business processes and solutions. Demonstrating the ability to seamlessly move between articulating the overall business objectives and the low-level requirements needed to define and build More ❯
Implement and maintain a controlled governance structure for financial planning and decision-making. Ensure that all financial activities are conducted within a framework of strong internal controls and compliance. ProcessImprovement: Identify and implement process improvements to enhance financial efficiency and accuracy. Team Leadership: Lead, mentor, and develop the finance operations team, fostering a culture of high More ❯
tailoring communication to the specific needs and interests of different audiences. Ensure proper documentation of project deliverables and lessons learned for future reference, contributing to knowledge sharing and continuous improvement within RICOTECK's project management practices. Stakeholder Engagement: Act as the main point of contact for project-related queries from team members, stakeholders, and external partners, providing timely and … relationships with all project participants, promoting a collaborative and supportive environment that encourages open communication and efficient coordination across different teams and service areas. Assist in identifying areas for processimprovement within the special projects department and contribute to the development of new methodologies, taking into consideration the specific needs and challenges of managing projects across diverse service … ensuring that deliverables meet quality standards and project documentation is complete and reliable. Initiative and Proactiveness: Takes initiative to identify potential issues, propose solutions, and contribute to the continuous improvement of project management processes. Commitment to Learning: Demonstrates a willingness to learn new skills, adapt to changing technologies, and stay abreast of industry best practices to enhance project management More ❯
gather requirements, define project scope, and ensure alignment with business objectives. User Stories and Acceptance Criteria: Develop clear and concise user stories and acceptance criteria to guide development teams. ProcessImprovement: Identify opportunities for process improvements and recommend solutions to enhance business efficiency and effectiveness. Data Analysis: Analyse data to provide insights and support decision-making processes. … Documentation: Create and maintain comprehensive documentation, including business requirements, process flows, and user guides. Collaboration: Work closely with product owners, developers, and other team members to ensure successful project outcomes. WHAT ARE WE LOOKING FOR IN A CANDIDATE? Extensive experience as a Business Analyst, with a strong background in agile methodologies. Proven ability to conduct deep and thorough business More ❯
working relationships and collaboration with Sponsor to ensure site contractual templates fit into the global strategy set for the program. Identifies possible site contractual and investigator budgetary document or process operational risk and proactively works to provide solutions. Creates and maintains document status reports, and updates department tools/systems and team members on a regular basis. Collaborates with … and templates. May support BU and organization through help desk and other defined pathways to resolve and deescalate issues. May identify and lead internal team training and/or processimprovement initiatives. Participates in business development presentations as a subject matter expert in site contracts and investigator budget management. Performs other work-related duties as assigned. Minimal travel More ❯
for investment decision forums, evaluate business cases, and ensure alignment with strategic goals. Governance Structure: Maintain robust governance for financial planning and decision-making, ensuring internal controls and compliance. ProcessImprovement: Identify and implement efficiencies in financial processes. Team Leadership: Lead, mentor, and develop the finance team, fostering high performance and continuous improvement. Audit and Compliance: Ensure adherence More ❯
Aquilo recruitment are excited to be partnering with Ideal heating to recruit a project delivery manager to lead from the front and drive forward with projects and continuous improvement across the service centre side of the business. The role would suit an individual who thrives on making a difference and driving change, salesforce experience would be an advantage. Position … managing multiple projects simultaneously, ensuring they are delivered on time, within scope, and to the highest quality standards. You will also work closely with other functional leads to champion process improvements, driving the culture of continuous improvement, and promote innovation within the service centre environment and the evolution of AI tools within the operation. The successful job holder … will be able to bring energy and drive to improvement ideas and projects. They will be involved in creating core scripts and supporting the creation and delivery of a development programme to upskill representatives to deal with more complex calls. Key Responsibilities: Project Management : Lead and manage end-to-end project delivery within the service centre environment, ensuring projects More ❯
compromising Buying Customers' experience. To achieve this, the Senior Program Manager will continuously assess internal policies and SOPs, define issue areas with potential business impact, prioritize them, and recommend process improvements to internal stakeholders worldwide. The role will focus on identifying JP Seller's pain points in Selling on Amazon's global marketplaces, and recommending solutions to enable JP … 職務内容】 Amazon グローバルセリングビジネスのシニアプログラムマネージャーとして、主にアメリカおよびイギリスのマーケットプレイスを対象に、日本の出品者のグローバル展開を支援する重要な役割を担っていただきます。製品開発と出品者の成功の架け橋となり、グローバルチームと協力して出品者の課題を革新的なソリューションへと転換していきます。 具体的には、以下の業務を担当していただきます: 出品者の課題把握とビジネス要件の収集 Amazonグローバルマーケットプレイスのプロダクトマネージャーと協力したソリューション開発 アカウントマネージャーや社内関係者との連携による出品者サポート体制の構築 Amazonの販売サービスに関する出品者教育の拡充 【求める人物像】 仕事に対する強い情熱を持ち、主体的に行動できる方 細部への配慮と優れた問題解決能力を備えた方 プロジェクトマネジメントスキルとコミュニケーション能力に長けた方 複雑な分析結果を分かりやすく説明できる方 不確実な状況下でも責任を持って解決策を推進できる方 - 8+ years of successful program and product management, business improvement or management consulting roles, preferably in the eCommerce, retail technology, or software industries - Strong project management skills and ability to thrive in a fast-paced environment, deal with ambiguous … to reach mutual agreement - Experience using analytical, marketing, and productivity tools including Oracle Business Intelligence, SalesForce or other CRM tools, Microsoft OneNote, and Microsoft SharePoint. - Proven successful experience in processimprovement projects (operation strategy) - MBA または関連する修士号 - グローバルeコマースの経験 - 他者に影響を与える実証された能力 - 複数の社内関係者と協力して相互合意に達する能力 - Oracle Business Intelligence、SalesForceなどのCRMツール、Microsoft OneNote、Microsoft SharePointなどの分析、マーケティング、生産性ツールの使用経験 - プロセス改善プロジェクト(運用戦略)での実証された成功経験 Our inclusive culture empowers Amazonians to More ❯
workloads together with leading on digitalisation projects within the team. A salary of Between £33,183 to £38,329 Company pension Free parking On-site parking Key Responsibilities: HST Process improvements via digitalisation and automation. Provide analysis and insights of HST data, drawing out areas of concern. Work closely with HST Management Team to assist with improvement initiatives … and help to drive those through to realisation Superuser of HST Data Systems (EcoOnline, Cardinus, Telematics, BHE Oracle) Mentor and lead other team members Ad-hoc improvement based projects Ad-hoc provision of bespoke safety, quality data/reports Key Skills: IT and analytical skills and expert user of MS 365 Good written and verbal communications Able to design More ❯
Tables, VLookUps) at an advanced level and SQL - Experience in program or project management - Experience working cross functionally with tech and non-tech teams - Experience in defining and implementing processimprovement initiatives using data and metrics - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - Experience in driving end to end delivery, and … communicating results to senior leadership - Experience leading process improvements - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
monitoring systems and enable credit decisions based on the customer's financials and credit worthiness. The ideal candidate should possess strong people and credit management skills, directly support continuous improvement initiatives, be highly analytical, resourceful, Customer-focused and team oriented, with strong communication skills and the ability to build strong relationships with key stakeholders. Key job responsibilities • Managing end … such as SAS/Python/R PREFERRED QUALIFICATIONS - Project Management Professional (PMP) or equivalent certification - Experience leveraging technology and implementing lean principles/Six Sigma methodologies to drive process improvements or equivalent - Master's degree or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
Tingley, Yorkshire, United Kingdom Hybrid / WFH Options
Parkinson's UK
Delivering accurate reporting on a weekly/monthly basis across all Commercial areas and presenting actionable insights to a wide audience Supporting with ad hoc queries and external team process improvements Simplifying, manipulating & presenting large volumes of complex data Ensuring that underlying data has been validated and is of the highest quality Proactively creating compelling actionable insights from the More ❯
Morley, Leeds, United Kingdom Hybrid / WFH Options
Evri, Inc
Delivering accurate reporting on a weekly/monthly basis across all Commercial areas and presenting actionable insights to a wide audience Supporting with ad hoc queries and external team process improvements Simplifying, manipulating & presenting large volumes of complex data Ensuring that underlying data has been validated and is of the highest quality Proactively creating compelling actionable insights from the More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Morson Talent
and all quality-related activities including FAIs without daily supervision - Identifying any adverse trends, recommending, and initiating corrective actions with suppliers to ensure effective closure - Understanding and deploying quality processimprovement techniques to ensure that continuous improvement is maintained within the Supply Chain - Mentoring a small team of Quality professionals as and when required, and support other … and report on Quality Measures - Promoting a positive Quality culture encouraging a predict and preventive rather than reactive and corrective approach to all Quality matters - Support the "Quality Review" process through facilitation or data provision - Support/Carry out "Continual improvement" initiatives and activities - Support/facilitate/Lead local Quality Audits, Quality investigations and Human Factors investigations … Knowledge: - Quality Standards e.g. ISO 9001/EN9100 and FAI AS9102 - Previous experience in a Supplier Assurance Quality role, including supplier audit and improvement planning within the supply chain - A good working knowledge of Lean manufacturing/Six Sigma/Process Failure Mode Effects Analysis (PFMEA) - Data Analytics and business reporting - Desirable - working knowledge of welding/machining More ❯
and the development team to ensure system enhancements meet business needs Translate business requirements into detailed technical specifications and user stories Map and document business processes, identifying opportunities for improvement Lead and participate in stakeholder workshops, gathering functional and non-functional requirements Support system testing, UAT, and smooth deployment of application updates Requirements: 3-5 years of experience in … a role involving system change, application improvement or business analysis Understanding of how web-based applications function (e.g. HTML, client-server architecture) Strong communication and stakeholder engagement skills across business and IT functions Analytical mindset with the ability to assess impact and priority of change requests Interest in processimprovement, digital transformation or data-driven decision making More ❯
Tables, VLookUps) at an advanced level and SQL - Experience in program or project management - Experience working cross functionally with tech and non-tech teams - Experience in defining and implementing processimprovement initiatives using data and metrics - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - Experience in driving end to end delivery, and … communicating results to senior leadership - Experience leading process improvements - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
and support junior and mid-level developers, ensuring their professional growth and alignment with team goals. Establish and maintain team processes for code reviews, testing , and task breakdown . ProcessImprovement: Advocate for and implement best practices in TDD, CI/CD , and Software Design Principles . Work closely with the Product Owner and stakeholders to define technical … processes to improve team productivity and delivery outcomes. Collaborate with the team and Product Owner to define and manage the product backlog effectively. Strategic Contributions: Drive innovation and continuous improvement within the development team. Work with the wider engineering and product teams to align technical efforts with business goals. Assist with resource planning and recruitment to support the growth More ❯
organization. Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations. Work alongside senior leadership to establish and prioritize improvement programmes, seeing them through from start to finish. Enhance operational performance on every program in partnership with your stakeholders. A day in the life As Program Manager, you'll … drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You'll use strategic thinking to define and implement an efficient project plan. Senior Program Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
VoiceWorks
teams, you will troubleshoot and resolve technical challenges, ensuring a high level of customer satisfaction. Your end goal is to provide expert technical support and contribute to the continuous improvement of our products and services. Where you’ll add value: Diagnosing and resolving complex technical issues related to our SaaS product, including software bugs, integration issues, and system errors … maintaining technical documentation, knowledge base articles, and support resources to assist both internal teams and customers Documenting solutions and best practices for future reference and training Identifying opportunities for process improvements and contributing to the development and implementation of support strategies and initiatives About you: 3+ years of experience in a technical support or similar role, preferably in a More ❯
power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you … simulation technology to deliver a competitive edge. You'll also be responsible for: - Creating technical CAD models of manufacturing hardware, manufacturing processes and processing suites - Simulating models to determine process improvements with computational simulations - Working with business users to support adoption of digital first tools and living the strategy, challenging where required alternative methods - Working with third parties to … of contributing within cross-functional teams to achieve remarkable results. - Proven experience overseeing the software development lifecycle with a passion for Agile methodologies - Technical expertise in mechanical engineering or process engineering, specifically Computational Fluid Dynamics (CFD) is desirable - Familiarity with platform engineering frameworks such as TOGAF or ITIL, as well as knowledge of DevOps culture. - Experience with cloud computing More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
IDHL Group
to specification Create project-specific efficiencies Liaise with QA testers to ensure thorough testing Provide regular reports to internal teams and clients Lead project washups, document outcomes, and support process improvements Manage the commercial aspect of projects, maintaining day rates throughout delivery Contribute to developing processes that drive positive change within the team and business Support senior project managers More ❯