team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. • Ensure accurate and up to date information is recorded against all tickets. • Ensure daily checks are performed correctly and in a timely more »
1st/2nd line phone support, but also office based desk side support. You will be required to answer and log all calls (within SLA), and provide assistance, support and troubleshooting, aiming for First Contact resolution wherever possible and escalating to the appropriate team when necessary. You will be expected more »
Rotherham, England, United Kingdom Hybrid / WFH Options
Martek Marine Ltd
Responsibilities Responsible for day-to-day execution of assigned global field and remote service attendances. Coordinate with Aftersales Team & Service Engineer team ensuring all SLA’s & KPI’s are met and achieved. Efficiently convert sales quotes and coordinate service jobs from handover to invoice, providing draft invoices for approval, accountable more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
Job: To ensure that all builds are completed within 3 or 5 day SLAs To ensure that all repairs are completed within the relevant SLA To follow device set up procedures, ensuring specific client requirements are adhered to To support the Cyber Engineers in completing suitable tickets from he cyber more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Senitor Associates Limited
Service Desk Engineer - £28 - 31K - Sheffield An established client of ours in the Technology sector are looking for a 1st/2nd line Service Desk Engineer to join their internal IT department, on a permanent basis. The successful candidate will more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
anonymous company
We are a leading contractor in the Retail, Leisure, Commercial & Residential Sectors. We are currently looking for a new Contracts/Project Manager with industrial/commercial experienceto join us to oversee and manage our new build warehouse projects in more »
Ryecroft Road, Norton, Doncaster, South Yorkshire, England
Leger Education Trust
Leger Education Trust is seeking to recruit an Apprentice IT Technician who will have an integral role in assisting with the development and implementation of the Trust’s IT strategy, and for driving forward best practice and compliance. Role To more »
