8 of 8 SLA Jobs in Sheffield

MFA, IAM, Backups Desktop, Software & Hardware Support ?? What You'll Bring: Proven experience in 3rd/4th Line IT Engineering A consultative, forward-thinking mindset Strong vendor management and SLA oversight Experience in cybersecurity resilience and user access control Ability to lead infrastructure projects from planning to execution ?? Tech Stack: Microsoft 365 | Azure AD | Windows Server | Virtualisation | Networking | Cyber Security More ❯

and recovery Leading technical input on change approvals and best practices Delivering technical projects and onboarding new customers Identifying and deploying automation opportunities Reviewing major incident reports and ensuring SLA compliance Who you are: Extensive experience in a similar infrastructure role Strong experience with Windows Server, Active Directory, SCCM, networking, and backup technologies Knowledge of Office 365, Azure, VMware/ More ❯

paced environment • Verbal and written communication skills PREFERRED QUALIFICATIONS • Knowledge of procurement and contracting processes • AWS certifications • Analytical and problem-solving skills with data-driven decision making • Experience in SLA management • Experience in understanding metrics and developing them, as required Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need More ❯

role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performance metrics associated with this- role are target daily/weekly output, SLA adherence as an input to AIS Capacity Delivery Reliability (CDR), First Pass Yield and on-time NPI readiness for all rack types enabled within the region. Secondary metrics include staffed More ❯

appropriate Seek to continually improve the controls' processes and ways of working Effectively manage task enablement for provision and repair to meet the required appointment date/s or SLA's Essential to have: Field resource allocation Escalation management Job enablement Field Engineer Coordination Project Coordination Customer service - Handling customers Planning skills Rota/Callendar management Hays Specialist Recruitment Limited More ❯

appropriate * Seek to continually improve the controls' processes and ways of working * Effectively manage task enablement for provision and repair to meet the required appointment date/s or SLA's Manually build tasks to meet the required appointment dates where automation is not in place e.g. Cloud Voice Please send your latest CV LA International is a HMG approved More ❯

processes and coordinating release schedules PREFERRED QUALIFICATIONS - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - 3+ years of expeirence managing complex technology programs and reporting to executive leadership Amazon is an equal More ❯

appropriate Seek to continually improve the controls' processes and ways of working Effectively manage task enablement for provision and repair to meet the required appointment date/s or SLA' Manually build tasks to meet the required appointment dates where automation is not in place e.g. CloudT All profiles will be reviewed against the required skills and experience. Due to More ❯