3 of 3 Customer Experience Jobs in Southampton

improvements. Implement process and tooling enhancements that scale quality and efficiency. Maintain clear SOPs and ensure the team can operate independently with confidence. Essential Experience Proven experience leading or managing product support or technical support team within SaaS or a tech‐first environment . Ability to quickly build … proactive and hands‐on, equally confident rolling up your sleeves and thinking strategically. Excellent written communication, clear, structured and adaptable to different audiences. Desirable Experience Experience driving change or tooling migrations in a support setting. Understanding of how AI tools can enhance customer experience and team ...

Service Desk Analyst - Technology Operations Salary £25,463.00 - £29,707.00 (dependent on experience) Southampton - Office based Full time Our growing Technology and Design team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission … work across the business to provide customer centric design and technology services. Join us and you'll have an opportunity to make an impact. To empower projects that deliver real-world benefits across Britain and internationally. To hear our customers say they couldn't have done it without us. ...

+ bens Southampton | Hybrid - 3 days a week in office/2 days WFH Are you a proven software sales professional with experience selling ERP, SaaS, or software technology and services into the Manufacturing and/or Distribution sector? We are looking for an experienced hire that … contribute to the development of the wider sales strategy * Engage with senior decision-makers, business owners, and key stakeholders * Lead discovery sessions to understand customer challenges and requirements * Deliver compelling presentations, demonstrations, and commercial proposals * Manage negotiations and successfully close new business opportunities * Maintain accurate pipeline forecasting and sales ...