2 of 2 Customer Experience Jobs in Southampton

insurance department of this organisation. This permanent position is based in Southampton and requires a detail-oriented individual with a strong analytical mindset and problem-solving skills. must have experience in SQL. Client Details This opportunity is with a reputable organisation within the financial services industry. The company operates as a medium-sized entity and is known for its … and suggest improvements. Support the preparation of detailed reports and presentations for senior management. Ensure compliance with industry regulations and standards within the insurance sector. Provide insights to improve customer experience and streamline processes in Southampton. Assist in the development of tools and frameworks to enhance operational decision-making. Profile A successful Data Analyst should have: A strong … analytical background with proven problem-solving skills. Experience in financial services, particularly within the insurance sector, is beneficial. Proficiency in data analysis tools and software. (SQL IS A MUST) An ability to communicate effectively with stakeholders at all levels. A detail-oriented approach and the ability to work independently. Knowledge of industry regulations and best practices. A commitment to More ❯

data transformation. Fractional engagement may also be considered for the right profile of contractor. The organisation is integrating multiple legacy systems, modernising its internal technology estate, and launching new customer-facing digital products. This includes a new SaaS platform designed to enhance customer experience and support commercial growth. The Contract CTO will be responsible for defining the … software, data, and infrastructure. Establish a cohesive IT and digital operating model that supports future scale. Oversee delivery of internal systems upgrades, data integration and the build of new customer-facing products, including a SaaS platform leveraging the organisation's existing data assets. Provide a roadmap and technical leadership to a multi-disciplinary team. Partner closely with the CEO … and non-technical stakeholders to articulate ROI, shape strategic decisions, and ensure initiatives deliver clear commercial outcomes. Key Experience Proven track record delivering end-to-end digital transformation. Strong technical breadth across software engineering, data platforms, cloud, and enterprise data integrations. Demonstrable success building or scaling technology platforms that generate new revenue streams with ROI. Background in structuring high More ❯