1 of 1 Customer Retention Jobs in Southampton

Product Support Lead - Global SaaS Business

Hiring Organisation
Areti Group | B Corp™
Location
Southampton, England, United Kingdom
adaptable to different audiences. Desirable Experience Experience driving change or tooling migrations in a support setting. Understanding of how AI tools can enhance customer experience and team efficiency. Why this role matters ! This is an opportunity to define what great product support looks like in a fast‐moving SaaS … business . You’ll have ownership to shape the function, improve the systems and processes behind it, and directly influence customer satisfaction and retention as we scale. Areti Group – Climate Positive Tech Recruitment We’re on a mission to put people and the planet before profit, leaving ...