margin target for existing TAG clients and industry partners Exceed monthly individual targets for business development, bring new clients to TAG charter Support and execute targeted strategies for clientretention and repeat business and aircraft management BD. Drive and close large long term client contracts for TAG products and services. Competencies for Senior Business Development Manager UK Essential More ❯
managed services to customers in line with agreed SLAs, operational standards, and the company's service delivery model. This includes accountability for the performance of the service delivery team, customer satisfaction, continuous improvement, and alignment of service operations with commercial goals. The role requires close collaboration with sales, operations, and finance teams, ensuring that service performance supports business growth … and long-term customer retention. A strong understanding of unified communications and the commercial drivers of the telecommunications sector is essential. What do we offer? Holiday rising with each year of service Buy & Sell Holiday Scheme Your Birthday Off - after all it's the most important day of the year! 23 Days Annual Leave + Bank Holidays Free eye … Company pension scheme You'll get involved in: Leading and managing the Service Delivery function, ensuring services are delivered to the agreed standards, on budget, and in line with customer expectations. Overseeing resource planning, team performance, development, and engagement through effective management and leadership practices. Ensuring customer engagement is proactive, responsive, and aligned to business needs - including participation More ❯
Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Lead Forensics
Client Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary – £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients’ websites to helps … leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role, you need at least … years of experience within a client facing role such as Account Management or Customer Success. In this role, you will be: Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress of their desired outcomes. Identifying, qualify, and providing support and assistance to resolve issues including working with internal departments More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Lead Forensics
Client Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary - £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients' websites to helps … leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role, you need at least … years of experience within a client facing role such as Account Management or Customer Success. In this role, you will be: Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress of their desired outcomes. Identifying, qualify, and providing support and assistance to resolve issues including working with internal departments More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
Auxo Commercial
accessable by train Hours: Monday to Friday, 9:00 - 17:30 Are you an experienced Sales Manager (Renewals) with a passion for leading high-performing & fast paced teams, driving customerretention, and maximising upsell opportunities? Join an innovative digital business in the online technology and services sector, leading a talented Account Management team focused on renewals, client … real impact-and your career can thrive. The Role As Sales Manager (Renewals), you will: Lead, support, and develop a team of Account Managers focused on renewals, upselling, and customerretention Manage and grow sales revenue by developing and expanding existing customer accounts in the staffing agency market and related B2B sectors Conduct structured account reviews … Excellent negotiation skills and confidence engaging senior decision-makers A commercial mindset with the ability to identify and maximise upsell and cross-sell opportunities Strong analytical skills to translate customer needs into effective account management and sales strategies The ability to thrive under pressure while managing multiple KPIs and targets A commitment to personal development and openness to feedback More ❯