2 of 2 ITSM Jobs in Southend-on-Sea

user-based IT hardware and software Offer end-user support for onsite devices and networks, guiding staff or clients through actions via ITSM Tool, MS Teams, face-to-face, or over the phone Support standard and authorised non-standard software applications Take ownership and manage Service Desk tickets through ...

provision of expert advice across a range of information technology areas such as application, training and hardware support. Using a recognised IT Service Management system, support training and advice is delivered in accordance with the Trusts published service level agreements, information policies and good practice. The individual will demonstrate … operational function but will plan work using typical project methodology. When equipment is replaced any related support requests will be raised on the Trusts ITSM platform About us Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide ...