4 of 4 Customer Experience Jobs in St Albans

are looking for a highly motivated and creative Digital Design Apprentice to join our growing team. This is an exciting opportunity for a designer to gain hands-on industry experience while studying towards a BA (Hons) Digital Design Integrated Degree Apprenticeship at Middlesex University. Role You’ll work alongside our Marketing and Sales team, contributing to real projects and … and ensure files and assets are managed and stored correctly. Adhere to global brand standards in local execution and support local activation of global assets and campaigns. Gain practical experience in typography, layout, image editing, rendering and motion graphics. Requirements: Some experience in Graphic/Hybrid/Digital Design and ability to produce and amend graphics with a … passion for creativity. Experience or passionate in coffee or food & beverage beneficial Highly organised and detail-oriented individual, experience of project management or coordination is desirable. Self motivated and ambitious individual. Looking to grow Marketing career and not afraid to take on new challenges. Desire to learn is critical for this role. Eligible to study on the Digital More ❯

driven decisions, and agile financial leadership. Key Responsibilities: - Partner with Technology and Marketing Leaders to shape long-term digital growth strategies, identifying smart investments in brand, platform development, and customer experience innovations. - Evaluate digital pricing, promotional mechanics, and value architecture to unlock profitable growth across eCommerce and retail tech channels. - Lead commercial financial planning and forecasting to support … financial input into brand and digital roadmap planning, helping product and digital brand teams build strategies rooted in commercial viability. - Maintain clear insight into trading and digital performance, including customer behaviour analytics, channel performance (e.g. D2C, marketplaces), and competitor landscape shifts. - Develop robust business cases for technology investments, including platforms, tools, digital innovation, and marketing tech - ensuring returns meet … both consumer impact and financial hurdle rates. - Influence strategic decisions through compelling commercial insights, backed by data and aligned to evolving technology and customer trends. - Build and evolve advanced financial modelling tools and dashboards, enhancing speed and quality of decision-making across business functions. - Model innovation-led initiatives, particularly those that leverage technology (e.g. AI-powered personalisation, subscription models More ❯

Orlight is a leading British lighting manufacturer, delivering premium architectural lighting solutions across residential and commercial markets. With our B2B (orlight.com) and B2C (orlighthome.com) platforms now central to our customer experience, we're investing in a digital leadership role to own and evolve our websites, aligning every user interaction with the quality and performance of our products Role … from homepage design and product layouts to campaign landing pages and content areas Set and enforce design systems, web standards, and styling principles to ensure consistent branding and user experience across platforms Lead all visual implementation in HTML/CSS within a CMS environment — executing updates and mentoring others on standards and execution Analyse site performance and behaviour using … process improvements and AI-driven tools (e.g. image generation, layout ideation, GPT-assisted editing) to streamline output and reduce repetitive tasks What We’re Looking For 10+ years of experience in senior digital web design roles, ideally with ownership of full-site design and optimisation. A strong portfolio demonstrating end-to-end project leadership, from concept to live implementation. More ❯

Orlight is a leading British lighting manufacturer, delivering premium architectural lighting solutions across residential and commercial markets. With our B2B (orlight.com) and B2C (orlighthome.com) platforms now central to our customer experience, we're investing in a digital leadership role to own and evolve our websites, aligning every user interaction with the quality and performance of our products Role … from homepage design and product layouts to campaign landing pages and content areas Set and enforce design systems, web standards, and styling principles to ensure consistent branding and user experience across platforms Lead all visual implementation in HTML/CSS within a CMS environment — executing updates and mentoring others on standards and execution Analyse site performance and behaviour using … process improvements and AI-driven tools (e.g. image generation, layout ideation, GPT-assisted editing) to streamline output and reduce repetitive tasks What We’re Looking For 10+ years of experience in senior digital web design roles, ideally with ownership of full-site design and optimisation. A strong portfolio demonstrating end-to-end project leadership, from concept to live implementation. More ❯