2 of 2 Customer Service Jobs in St Albans

have an exciting opportunity for an IT Service Desk Analyst based in St Albans to join one of our clients on a full-time permanent basis. You will need to be resident in the local area and hold a full UK driving licence and car. Summary … Service Desk Analyst role Salary: £32,000 - £33,000 Location: St Albans - Hybrid 3 days in office with travel to other offices across South East Type of Contract: Permanent Hours: Weekly shift rotation, 8:00am - 4:30pm, 8:30am - 5:00pm, 9:30am - 6:00pm Benefits: 25 days holiday ...

students across the college, ensuring the smooth operation of IT systems and services. This role is essential in maintaining a high standard of customer service and resolving IT issues efficiently to support teaching, learning, and administrative functions. Role Act as the first point of contact … related queries via phone, email, in-person and through the Service desk Log, track, and resolve support tickets using the college’s helpdesk system Troubleshoot and resolve basic hardware, software, and network issues Set up and maintain user accounts, passwords, and permissions in line with college policies Install, configure ...