2 of 2 Customer Service Jobs in St Ives

Service Support Specialist (1st Line)

Hiring Organisation
M Group
Location
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … smoothly by coordinating and managing all aspects of supplier and contractor access. Youll arrange and verify site access, ensuring every visit fully complies with customer-approved procedures and security standards. Youll also work closely with external stakeholders including landlords to secure and validate permits to work so everything ...

IT Infrastructure Engineer - St Ives

Hiring Organisation
Nextech Group Limited
Location
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£50,000
Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities Collaborate with third-party vendors for issue resolution Work with the Sales team ...