2 of 2 Microsoft Jobs in St Ives

Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience … Microsoft 365 - good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK driving licence and appropriate car Working More ❯

or ITIL), and have a solid understanding of the technologies within customer estates. Knowledge of High-Level Design, Low-Level Design, Bill of Materials, project costing, and proficiency in Microsoft Office, Visio, and AutoCAD are essential. What youll bring: Youll have experience with mission-critical, Black-Start compliant, low latency networks using SDH/PDH, MPLS/IP, fibre More ❯