2nd Line Service Desk / Field Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- St. Ives, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
escalation point for 1st Line Support Engineers. Provide remote and on-site support to a range of clients. Troubleshoot and resolve issues across Microsoft 365, Windows Server, Active Directory, Azure, and networking environments. Install, configure, and deploy IT hardware and software. Monitor systems, alerts, and patching to proactively identify … Experience Required Previous experience in a 2nd Line Support, Field Engineer, or Service Desk position. MSP experience would be highly beneficial. Strong knowledge of Microsoft 365, including Teams, SharePoint, OneDrive, Intune, and Entra ID. Experience supporting Azure and other cloud technologies. Knowledge of Windows Server, Active Directory, and virtualisation ...