We’re looking for an ambitious Service Desk Engineer with MSP experience to join a growing team. This is a great opportunity to build on your technical skills, gain Microsoft certifications, and progress your career in a supportive, forward-thinking environment. What you’ll bring: Experience working within a Managed Service Provider (MSP) or fast-paced IT service desk … Strong knowledge of Microsoft365 (Outlook, Teams, SharePoint, OneDrive) Good grasp of Windows OS support and basic networking (DNS, DHCP, VPN) Excellent communication and customer service skills Ability to problem-solve, prioritise, and adapt in a busy environment Nice to have: Familiarity with ITSM platforms (Halo, Autotask, ServiceNow) Experience using RMM tools for monitoring & remote support ITIL … awareness or certification Microsoft Fundamentals certifications (MS-900, AZ-900, SC-900) What’s in it for you: Professional development – support with Microsoft certifications A people-first culture with genuine career progression opportunities 23 days holiday (plus bank holidays and your birthday off) Private medical cover (Bupa) via salary sacrifice Electric car scheme & modern, spacious offices Pension scheme More ❯
St Ives, England, United Kingdom Hybrid/Remote Options
Cloud People
We’re looking for an ambitious Service Desk Engineer with MSP experience to join a growing team. This is a great opportunity to build on your technical skills, gain Microsoft certifications, and progress your career in a supportive, forward-thinking environment. What you’ll bring: Experience working within a Managed Service Provider (MSP) or fast-paced IT service desk … Strong knowledge of Microsoft365 (Outlook, Teams, SharePoint, OneDrive) Good grasp of Windows OS support and basic networking (DNS, DHCP, VPN) Excellent communication and customer service skills Ability to problem-solve, prioritise, and adapt in a busy environment Nice to have: Familiarity with ITSM platforms (Halo, Autotask, ServiceNow) Experience using RMM tools for monitoring & remote support ITIL … awareness or certification Microsoft Fundamentals certifications (MS-900, AZ-900, SC-900) What’s in it for you: Professional development – support with Microsoft certifications A people-first culture with genuine career progression opportunities 23 days holiday (plus bank holidays and your birthday off) Private medical cover (Bupa) via salary sacrifice Electric car scheme & modern, spacious offices Pension scheme More ❯
to 3 years of experience in IT support, 1st/2nd Line roles, or SLA-driven service desks Strong troubleshooting skills with knowledge of Windows OS, Active Directory, Office365, and tools like Intune, CrowdStrike, or SCCM Excellent communication and customer service skills, with the ability to build strong user relationships Bachelor's degree in IT or related More ❯
St Ives, Cambridge, Cambridgeshire, United Kingdom
Contract Personnel Limited
responsible for own personal development. Demonstrate efficient management of own workload. Demonstrate excellent customer service at all times. Key Skills: Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principles such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi … Fi topologies. Previous experience in managing various Firewall technologies – Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualisation technologies – VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, Office365, AWS and Google Cloud. This is a great role if you are a Infrastructure/Senior Engineer looking for a step up and new challenge More ❯