51 to 52 of 52 Analytics Jobs in Staffordshire

DDT is a growing team of 15-20 team members, largely staffed by director-level talent who can drive change for our clients business. The team also including an analytics arm which supercharge measurement solutions from dashboarding to advanced analysis and AI application. The team connects weekly to discuss industry innovation and foster idea sharing across the business. Responsibilities What … brilliant data driven marketer who can tell compelling stories through data and gain buy-in across a wide variety of stakeholders: A strategic and big-picture thinker, grounded in analytics and optimisation, able to uncover strategic insights to create, shape, and transform client (digital) strategic direction through a media strategy and communications plan. Natural curiosity and desire to help clients More ❯

investing heavily in their Customer Operations function. Following the rollout of a new CRM system (Zendesk), they are now hiring a Data Insights Manager to lead the Contact Centre Analytics function, helping to drive operational excellence across a high-volume, multi-channel environment. THE ROLE As Data Insights Manager, you will own the analytics and reporting strategy for the Contact … Support. You will be responsible for consolidating data from multiple sources, including CRM (Zendesk), telephony, chatbot & mail. Your team will support the wider business in moving towards self-serve analytics for operational data and you will take a pro-active role in identifying optimisation opportunities across the Contact Centre YOUR SKILLS AND EXPERIENCE Experience delivering Insight/Analytics within Contact More ❯