2 of 2 Customer Retention Jobs in Staffordshire

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head … Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction ...

built, why it matters, and how it moves the product forward. Your work has visible, measurable impact - The reporting platform you'll own drives customer retention and new revenue, so your decisions directly influence growth. You shape the product culture - You introduce clear delivery habits, a reliable … user-friendly features Partner with Visa, the banking partners, and KYC/AML providers Use data and user insight to improve adoption, performance, and customer satisfaction What you'll bring: 5+ years as a Product Owner or Product Manager in fintech, e-money, or digital banking Experience with card ...