Enterprise Support Specialist
- Hiring Organisation
- ISC2
- Location
- Stoke-on-Trent, Staffordshire, UK
- Employment Type
- Full-time
Apple (MacBooks, iPad, iPhone), Windows and mobile endpoints, using JAMF, Intune and Active Directory, basic level Salesforce workflows, and processes. Administer user accounts in Okta, Active Directory, Salesforce, and other dependent systems. Contribute to service improvement efforts, updates to documentation and the development of Service Desk Tier I support processes. … Keeps information organized and accessible; ability to multi-task; maintains an efficient workspace, manages time well. Exposure to JAMF management suite, preferred. Familiarity with Okta troubleshooting, and Administration, preferred. Must have excellent interpersonal and customer service skills to deliver consistent and positive end-user experiences. Strong oral/written communication ...