2 of 2 Support Analyst Jobs in Staffordshire

Application Support Analyst Hybrid working based out of Stoke on Trent office. A perfect opportunity for someone who is in application support to advance their career within a cutting-edge software and solutions house and develop both technical and soft skills. £30,000 - £35,000 p/a (negotiable DOE) Shifts between 6am - 10pm (on rotation) To … complex mission critical software, cloud solutions and more to enterprise level clients. They are in a period of growth across all teams and their focus on being able to support their systems and ultimately their end clients is never ending. What will you be doing? You'll be the go to for resolving issues by phone and email, across … The communication side of this role is as important as any so clear and concise communication is essential. What you will need Experience of having worked in an Application Support role previously (preferred) or tech support within a SaaS environment. SQL Server Superb communication skills Problem solving/analytical mindset. The ability to handle multiple tasks at one More ❯

Applications Support Analyst Salary Circa £43k Benefits include company pension scheme & private healthcare At Trent & Dove, we are driven to provide homes and services that transform homes, lives and communities. Technology and Data are at the heart of our strategies to deliver better services, improve efficiency, and empower our teams. Its an exciting time to join Trent & Dove … business processes and IT systems, and in particular business applications, data and workflows. As part of a small and developing team you will be confident to provide 2nd line support for business applications, resolving user issues and ensuring system availability. You will become a key link between end users, IT teams, and software vendors to ensure that applications meet … with a logical and analytical approach to problem-solving. Significant experience of supporting projects to implement/improve business applications Experience working with third-party suppliers to manage application support and development. Understanding of ITIL processes, including incident, problem and change management. Ability to work effectively with technical and non-technical stakeholders. Experience of working with project management methodologies More ❯