work on own initiatives, whilst part of a larger service delivery team Additional requirements/Advantages: Experience of incident based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Previous Customer Service experience Please note this the role operates on a shift pattern to be worked between 7am-7pm with more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Uncapped OTE circa £90k
process effectively. Relationship Building: Cultivate strong relationships with prospects and clients through regular communication and follow-ups. Maintain accurate records of interactions in the CRM system. Market Research: Stay informed about industry trends, competitor activities, and market dynamics. Provide insights to the sales team to refine strategies and tactics. Qualifications … Strong organizational abilities with attention to detail. Ability to work effectively both independently and as part of a team. Proficiency in Microsoft Office and CRM software (e.g., Salesforce). more »
constantly optimize the support to the field. Responsible for sales activities and performance analysis, with a focus to improve sales efficiency and productivity. Ensure CRM accuracy and hygiene (Forecast, Pipeline, DARs submission, Deal reviews) GTM implementation and execution into the MU’s Monitor execution against FY Plan and Revenue Forecast … managers and MU leaders. Control, analyse pipeline and support pipeline growth initiatives, including all Demand generation activities. Implement and optimize processes around Deal Desk, CRM, Forecasting, Pipeline in connection with Global team. Help implement and execute all Corporate Business Operations programs. Sales compensation check and sign off, alignment with Global … term value for the team. Knowledge of enterprise IT system sales cycles History in sales-related processes is an advantage. History in working with CRM solutions. Strong problem-solving skills. Ability to multi-task and work under pressure, meet deadlines and able to work independently. Excellent verbal and written communication more »
SLA’s * Working alongside the engineers to make sure all relevant RAM’s, permits, change requests are sent to customers/third parties * Updating CRM portal with eta’s where applicable * Central point of contact between Helpdesk and Service Engineers * Ensuring performance targets are achieved and SLA’s are met … duties Desirable Skills * Experience of incident based ticketing systems * Working closely with the Customer Service Manager to develop process and best practice. * Experience of CRM systems, (desirable to be Microsoft Dynamics) * Experience of SAP (desirable) * Experience of working in an AV/VC technology arena * Previous Customer Service experience more »
the assigned territory. Leverage IFS Solutions – Be proficient in and bring all IFS offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, PLM, EOI, Enterprise Asset Management and MRO) and technology solutions (Business Analytics, Mobility, Technology, et. al) Advance and close sales opportunities - through the successful … Orchestrate resources: deploy appropriate teams to execute winning sales. Utilize best practice sales models. Understand IFS’ competition and effectively position solutions against them. Maintain CRM system with accurate customer and pipeline information. Qualifications Extensive years of experience in sales of complex business software/IT solutions/start-up and more »
