1 of 1 Customer Requirements Jobs in Staines

Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time | Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We’re looking for a Senior EMEA Customer Care Coordinator to join our Global Service Logistics (GSL) team and play a … customers, including dispatching Field Engineers globally. Coordinate 24/7 global service coverage, including weekend on-call support. Collaborate with Engineering, IT, and Sales to support contract renewals and customer requirements. Produce monthly reports, identify data errors, and maintain accurate customer records. Build strong relationships with partners and third-party vendors. Use systems such as Salesforce, SAP, ServiceNow … or order management, ideally in high-tech service logistics or field engineering. Strong attention to detail and analytical skills. Excellent multitasking and prioritization abilities. A self-starter with a customer-first mindset. Willingness to work outside regular hours, including weekend pager duty (4–6 hours). Proficiency in Salesforce, SAP, ServiceNow, and Google Workspace. Comfortable commuting to our Staines More ❯