2 of 2 Customer Service Jobs in Stevenage

customers and handle technical queries in line with Littlefish standards and SLAs. Complete technical projects: Handle specific projects including deployments, installs, moves, adds, and changes as designated by the Service Management Team. Ensure effective resource management: Forecast and identify required resources within Operations proactively. Champion a customer-centric approach: Handle all interactions with empathy, professionalism, and a focus … on delivering outstanding customer experiences. Build and maintain relationships: Develop strong relationships with key customer stakeholders to understand their needs and ensure satisfaction. Set and manage SMART objectives: Provide line management to direct reports, including personal and career development. Maintain qualifications and skills: Engage in continuous training and development to keep skills up to date. Focus on customer service: Proven track record of delivering exceptional customer service and building strong relationships. Foster accountability: Promote a culture where team members take ownership of their tasks. Instil a sense of urgency: Prioritize tasks effectively to meet customer needs and resolve issues promptly. Identify process improvements: Seek opportunities for efficiency and implement best practices. Collaborate effectively More ❯

Manager - Maternity Cover Stevenage, Großbritannien PAPIER-METTLER is a leading European manufacturer and distributor of sustainable flexible packaging solutions. With innovation at our core and a strong commitment to customer service, we pride delivering high-quality, environmentally responsible products to our market leading clients in the retail sector. Our employees place their trust in the family-owned company … fast-paced business environment. If youre enthusiastic, organised, and ready to make an immediate impact, wed love to hear from you. Provide administrative support to the sales team Process customer orders and stock management Credit control Respond to customer enquiries via phone and email Coordinate with internal departments to ensure timely delivery and customer satisfaction Maintain accurate … communication and organisational skills High attention to detail and ability to multitask Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team Customer-focused with a positive, can-do attitude The role requires daily onsite presence at Stevenage, full time 08:30am to 5pm Your advantages A supportive and friendly work environment More ❯