Service Delivery Jobs in Stevenage

9 of 9 Service Delivery Jobs in Stevenage

IT Service Delivery Manager (Defence)

Stevenage, Hertfordshire, United Kingdom
Positiv Cohort
We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership … skills, technical expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational … and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Wintel Engineer - SC Cleared

Stevenage, Hertfordshire, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
to obtain and maintain Security Clearance (SC). About the Role: As a Wintel Engineer, you will be a key technical specialist within the service delivery team. You'll leverage your deep understanding of Windows environments to ensure the stability, performance, and security of critical systems. Your responsibilities … and documentation. Contributing to the installation, configuration, and decommissioning of server hardware and software. Monitoring system performance, analysing trends, and proactively identifying opportunities for service improvement against SLAs. Participating in technical projects, implementing designs to meet service delivery requirements. Working collaboratively within the team and alongside other … service providers, potentially mentoring colleagues. Applying strong security administration practices within a secure environment. Building positive working relationships with end-users and client stakeholders. About You: We are looking for a proactive and experienced Wintel Engineer with: Proven experience in supporting, maintaining, and troubleshooting complex Wintel environments (Windows Server More ❯
Employment Type: Permanent
Salary: £48000 - £55000/annum Excellent benefits
Posted:

Wintel Engineer

Stevenage, Hertfordshire, United Kingdom
CBSbutler Ltd
established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. Process. Follows established processes, releasing to the change control process verified, validated and documented enhancements to eliminate problems and … proactively develop the service. Service Level. Recognises opportunities to improve performance against Service Level. Acts as a point of escalation to resolve service delivery issues. Monitors performance through statistical reporting and analysis. Project Work. Works within a team or under guidance from the project manager with … implementation of technical designs to meet service delivery requirements within own area of responsibility. Customer Relationship. Establishes relationships with customer's organisation to deliver and enhance the service. Problem Solving. Takes ownership in obtaining the information, evidence and data required to diagnose and resolve more complex problems (both More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Administrator DV CLEARED

stevenage, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Infrastructure Engineer

Stevenage, England, United Kingdom
Anson McCade
genuine impact in a mission-critical environment. Roles & Responsibilities: • Provide 2nd/3rd line support across Windows Server and related technologies • Monitor and improve service levels, owning incident and problem resolution • Carry out physical server builds, patching, and routine maintenance • Work with technologies such as VMWare, Active Directory, back … up tools, and Windows 10/11 • Follow change control processes and implement technical changes • Collaborate with internal teams to support customer needs and service delivery • Participate in project work and continuous service improvement initiatives What you will need: • Proven experience in IT support with the Windows … infrastructure stack • Hands-on experience with Windows Server, Active Directory, VMWare, and backup solutions • Experience supporting Windows 10/11 environments • Familiarity with service desk tools (e.g., Jira, ServiceNow, Freshdesk) • Comfortable with server hardware, racking, and physical maintenance • (Nice to have) Knowledge of Linux, PowerShell scripting, or basic networking More ❯
Posted:

Automation Engineer (Stevenage)

Stevenage, Hertfordshire, UK
CK Group
for automated platforms and benchtop liquid handlers to ensure optimal system reliability. This role is ideal for a candidate with a background in field service engineering who has a strong interest or educational background in robotics and automation systems. Your responsibilities will include: Act as a first point of … scientists on best practices for the use of automated equipment, ensuring optimal routine and operation. Develop support solutions built around department requirements to enhance service delivery About you: Solid understanding of core competencies involved with liquid handling automation. Experience servicing laboratory equipment, working in a Pharmaceutical environment. Ability … automation principles and practices. Bachelor’s degree or higher in engineering, robotics, mechatronics, or a related field is preferred. Previous experience in a Field Service Engineer or Application Specialist role is a plus. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job More ❯
Posted:

Automation Engineer

Stevenage, England, United Kingdom
CK Group
for automated platforms and benchtop liquid handlers to ensure optimal system reliability. This role is ideal for a candidate with a background in field service engineering who has a strong interest or educational background in robotics and automation systems. Your responsibilities will include: Act as a first point of … scientists on best practices for the use of automated equipment, ensuring optimal routine and operation. Develop support solutions built around department requirements to enhance service delivery About you: Solid understanding of core competencies involved with liquid handling automation. Experience servicing laboratory equipment, working in a Pharmaceutical environment. Ability … automation principles and practices. Bachelor’s degree or higher in engineering, robotics, mechatronics, or a related field is preferred. Previous experience in a Field Service Engineer or Application Specialist role is a plus. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job More ❯
Posted:

ServiceNow Developer (Stevenage)

Stevenage, Hertfordshire, UK
Akkodis
cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink … collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology. Scope Akkodis is launching a new technical delivery team to drive a UK national program in collaboration with key partners, designed to transform and future-proof the central government’s workforce. By … ServiceNow Platform. You will play a key role in designing, configuring, and enhancing ITSM workflows, as well as building integrations and automations to optimise service delivery. Responsibilities Configure and customise core ITSM modules (Incident, Problem, Change, Request, Knowledge etc) Design and build ServiceNow workflows using Flow Designer and Business More ❯
Posted:

ServiceNow Developer

Stevenage, England, United Kingdom
Akkodis
cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink … collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology. Scope Akkodis is launching a new technical delivery team to drive a UK national program in collaboration with key partners, designed to transform and future-proof the central government’s workforce. By … ServiceNow Platform. You will play a key role in designing, configuring, and enhancing ITSM workflows, as well as building integrations and automations to optimise service delivery. Responsibilities Configure and customise core ITSM modules (Incident, Problem, Change, Request, Knowledge etc) Design and build ServiceNow workflows using Flow Designer and Business More ❯
Posted:
Service Delivery
Stevenage
10th Percentile
£45,100
25th Percentile
£49,750
Median
£52,500
75th Percentile
£53,750
90th Percentile
£57,500