1 of 1 People Management Jobs in Stirling

Technical Support Manager

Hiring Organisation
CitNOW Group
Location
Stirling, Scotland, United Kingdom
support function whilst driving continuous improvement in processes and customer experience. The ideal candidate will have a passion for customer service and technology, strong people management skills and a proven ability to lead teams in fast-paced environments. We’re looking for a collaborative leader with a positive … maintain high levels of engagement and performance Implement strategies to improve quality, efficiency and scalability of the support function Day to day line management of the team, including monitoring KPIs, conducting quarterly performance reviews and managing absence in line with company policies Collaborate with the People team ...