8 of 8 CRM Jobs in Stoke-on-Trent

content to ensure accuracy and consistency Develop and implement eCommerce strategies to drive online performance Create and manage email marketing campaigns via ESP Overseeing CRM and data management to support business growth Build and maintain content pages to keep the website fresh and engaging Work closely with external development agencies More ❯

Answering overflow calls during busy periods, answering emails to help our awesome dealers with any queries they have Creating cases on our in house CRM to make sure our dealers are kept up to date with any ongoing queries You will be pro active in offering guidance and best practice More ❯

dynamic environment with quick turnarounds, and delivering work that exceeds customer expectations Proficiency with Microsoft applications and common customer success software such as Salesforce (CRM) Full UK Driving Licence How youll be rewarded: £33,000 basic salary £4,800 car allowance + 25p per mile fuel Uncapped commission structure with More ❯

Who we are looking for Within the Customer Relationship Management (CRM) team, you will be developing, enhancing and supporting the Company’s customer engagement platform which deals with the various customer communication channels. CRM operates as a backend team who are in the process of expanding the product offering to More ❯

Who we are looking for Within the Customer Relationship Management (CRM) team, you will be developing, enhancing and supporting the Company’s customer engagement platform which deals with the various customer communication channels. CRM operates as a backend team who are in the process of expanding the product offering to More ❯

insights into actionable strategies that enhance customer experience and improve operational efficiency. Your expertise in data analysis, Workforce Management (WFM) and Customer Relationship Management (CRM) systems will support process optimisation and inform decision-making across the Business. As a leader, you will manage and develop a team of Analysts, ensuring … leading and developing teams, fostering a collaborative and high-performance culture. Data analysis expertise, particularly in customer service or contact centre environments. WFM and CRM knowledge, including systems such as NICE and Zendesk, to optimise Business operations. Advanced Microsoft Office skills, especially Excel for data manipulation, reporting and analysis. Self … business objectives. Managing the analysis of customer contact data, deriving insights to influence strategic decisions and business improvements. Overseeing the application of WFM and CRM system knowledge to optimise resource allocation and customer relationship management. Creating and presenting clear, actionable reports to senior leadership and cross-functional teams. Encouraging exploratory More ❯

insights into actionable strategies that enhance customer experience and improve operational efficiency. Your expertise in data analysis, Workforce Management (WFM) and Customer Relationship Management (CRM) systems will support process optimisation and inform decision-making across the Business. As a leader, you will manage and develop a team of Analysts, ensuring … leading and developing teams, fostering a collaborative and high-performance culture. Data analysis expertise, particularly in customer service or contact centre environments. WFM and CRM knowledge, including systems such as NICE and Zendesk, to optimise Business operations. Advanced Microsoft Office skills, especially Excel for data manipulation, reporting and analysis. Self … business objectives. Managing the analysis of customer contact data, deriving insights to influence strategic decisions and business improvements. Overseeing the application of WFM and CRM system knowledge to optimise resource allocation and customer relationship management. Creating and presenting clear, actionable reports to senior leadership and cross-functional teams. Encouraging exploratory More ❯

CRM Specialist Location: Hybrid (3 days in office - East Midlands) Salary: £40,000 Job Type: Full-Time, Permanent A leading B2B technology business is looking for a CRM Specialist to join their growing marketing team. This is a newly created, standalone role focused on building structured, end-to-end customer … journeys and improving engagement across the funnel. You'll bring clarity and strategy to a currently tactical CRM setup - helping align marketing and sales through better segmentation, workflows, lead scoring, and in-life programmes. This is a great opportunity for someone who wants to take ownership, shape CRM from the … and lifecycle campaigns Build workflows, segmentation strategies, and lead scoring models Collaborate with Sales and Marketing to improve conversion and retention Launch in-life CRM initiatives and support Account-Based Marketing Leverage data to drive performance and optimisation Requirements: 2-3+ years CRM or marketing automation experience (HubSpot or More ❯