against company targets and ambitions. Develop and understand the customer needs and how our solutions can work for them. Managing and recording sales activity and sales process through the CRM System. On-boarding new clients in a timely manner to meet projected go-live dates. We're looking for someone with a hunger to succeed, you'll be organised, proactive More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Pareto
trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client interactions, sales activities, and forecasts using CRM software Qualifications: Educated to degree level Excellent communication, negotiation, and interpersonal skills Ability to work independently and as part of a team. Strong organisational and time-management skills. Results-oriented More ❯
Walsall, Staffordshire, United Kingdom Hybrid / WFH Options
ST Selection
with calling potential and existing customers and taking the necessary action following a marketing campaign. Using LinkedIn and other methods to research new potential prospects. Updating and maintaining internal CRM system. Requirements: Minimum of 2 years internal sales/business development experience. Ability to manage own time effectively to meet targets and deadlines Be able to adapt own style to More ❯
training, IT set ups and roiling out new initiatives as the system evolves. We will provide you with support and training on the system and career progression. Working on CRM automations and developing work pathways,visiting branch sites if required to support with training. The Person You don`t need to be an IT Tech person but you will need More ❯
Stone, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Priority Recruitment
across teams Support GDPR compliance and assist with Cyber Essentials accreditations Contribute to system/process improvements and identify new tech solutions Liaise with suppliers and support automation/CRM projects Maintain a safe and tidy comms room and support the Collect system Who You Are: Experienced in IT support, with strong knowledge of hardware/software setups A confident More ❯
CRM Developer Burton Upon Trent - 1/2 days in office Up to £45,000 A UK-leading hospitality company is seeking a CRM Developer to join the team! THE ROLE This role will join the growing CRM team which sits as a centralised function for the business working across a range of their brands. You will be responsible for … working with other CRM team memebers to understand campaigns plans to create CRM journeys, campaigns, and automations and adding value to campaigns through the use of Braze, working across both email and push channels. YOUR SKILLS AND EXPERIENCE Strong experience in ESPs and CDPs, ideally Braze Procicent in coding, particularly HTML, CSS, SQL, Shopfiy Liquid etc Familiar working with a … mix of CRM channels Strong communication skills BENEFITS Up to £45,000 Opportunity to grow and develop your career HOW TO APPLY Please register your interest by sending your CV to Lauren McAlister via the Apply link on this page. More ❯
Burton-On-Trent, Staffordshire, Burton upon Trent, United Kingdom Hybrid / WFH Options
Crimson
leading client in Burton to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and ensuring alignment with industry best practices. Strong Microsoft technology skills, CRM development experience, and the ability … engage with stakeholders, analysts, and consultants, ensuring clear articulation of technical concepts and requirements. Collaboration skills are essential for seamless teamwork across various functions. Maintain a solid foundation in CRM concepts, especially regarding Dynamics 365 CE customization, configuration, and SDK. Proficiency with client-side scripting languages like JavaScript and familiarity with web frameworks such as React or Angular is advantageous. More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital - Website and app reporting, deep-dive analysis, and future planning CRM - Customer database management, campaign analysis, and reporting Loyalty & Customer Insights - Understanding and segmenting customer behavior Data Science & Engineering - Supporting analytics efforts and proving business value The Role As a Digital … beneficial) The Benefits Salary up to £45,000 Hybrid working with 2x per month in Burton Upon Trent Exposure to a high-growth analytics function Collaboration with Data Science, CRM, and Marketing teams Strong career progression opportunities How to Apply Please register your interest by sending your CV to Mohammed Buhariwala at Harnham via the Apply link on this page. More ❯
and Power Platform applications. You will provide hands-on technical support across a range of business-critical systems and gain exposure to projects involving Power BI, Power Platform, and CRM development. The role is ideally suited to someone who enjoys problem solving, is highly service oriented, and is looking to develop their technical and business-facing skills in a collaborative … outcomes and university placements, while the central support team based in South Manchester continues to expand in line with the company’s sustainable growth strategy. Key Responsibilities: Dynamics and CRM Support Provide first and second line support for Dynamics 365 CE and Power Platform applications Investigate and resolve complex issues, particularly within Power Automate workflows Deliver training and guidance to More ❯
Staffordshire, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
An exciting opportunity has arisen for an Operations Director to join a leading technology consultancy that specialises in delivering CRM and ERP solutions. This company is committed to providing exceptional service delivery and operational excellence, making it an ideal workplace for ambitious professionals looking to make a significant impact. The Operations Director will play a crucial role in leading service … a track record of improving margin and scaling revenue. - Excellent leadership and people development skills, with the ability to inspire through functional leaders. - Familiarity with Microsoft Dynamics (BC/CRM) or similar ERP/CRM delivery environments is advantageous. - Comfortable in a growth-stage business, strategically focused and adept at balancing operational quality with commercial pressure. **Benefits** - A pivotal leadership More ❯
action responses positive and negative. Manage Trustpilot and google responses and manage accordingly · Establish communication mediums lines between customers and the company to ensure a smooth customer experience · Utilise CRM tools to monitor customer experience · Proactive management with accounts and ensure reactive management is in line with expectations · Build relationships at multiple levels within the organisation · Be an internal advocate … with SLA · Maintain strong relationships within the customer · Own all cases and responses, use other teams to input as required · Ensure all customer contact details are updated in the CRM · Onboard new pillars to the customer ensure billing accuracy and Customer success involvement · Daily case reviews working with Customer Experience Executive · Create small orders · Escalation point for customer and customerMore ❯
+ Bonus + Car Allowance THE COMPANY A major player in the online services industry is investing heavily in their Customer Operations function. Following the rollout of a new CRM system (Zendesk), they are now hiring a Data Insights Manager to lead the Contact Centre Analytics function, helping to drive operational excellence across a high-volume, multi-channel environment. THE … essential. Your remit will be focused around Operational Efficiency, Contact Volume Analysis, Agent Performance Reporting & Workforce Management Support. You will be responsible for consolidating data from multiple sources, including CRM (Zendesk), telephony, chatbot & mail. Your team will support the wider business in moving towards self-serve analytics for operational data and you will take a pro-active role in identifying More ❯
+ Bonus + Car Allowance THE COMPANY A major player in the online services industry is investing heavily in their Customer Operations function. Following the rollout of a new CRM system (Zendesk), they are now hiring a Data Insights Manager to lead the Contact Centre Analytics function, helping to drive operational excellence across a high-volume, multi-channel environment. THE … essential. Your remit will be focused around Operational Efficiency, Contact Volume Analysis, Agent Performance Reporting & Workforce Management Support. You will be responsible for consolidating data from multiple sources, including CRM (Zendesk), telephony, chatbot & mail. Your team will support the wider business in moving towards self-serve analytics for operational data and you will take a pro-active role in identifying More ❯