Senior Service Desk Engineer (Stoke)
City Of Stoke-On-Trent, England, United Kingdom
bet365
Who we are looking for A Senior Service Desk Engineer who will collaborate with Service Desk Engineers and the management team, to ensure that we provide an excellent level of customer service at all times. Being a technical service desk, our goal is to ensure … high level of customer service. In addition to ensuring our BAU work stack is under control, you will act as an escalation point for Service Desk Team Leaders and Engineers. You will also be a key contributor in new starter on boarding, as well as suggesting and incorporating new … have a good level of technical knowledge, have a keen eye for detail, be proactive, assertive and strive to provide an excellent level of service at all levels. As we are a 24-hour Business our rota coverage is between the hours of 07:00 – 20:00 seven days more »
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