6 of 6 Customer Service Jobs in Street

Services Team provides IT solutions and support to over 4000 internal customers. You will learn on the job and work to successfully resolve customer IT issues. Role As an advocate of Customer Service excellence, you will act as a referral point for dealing with complex or technical … customer requests, issues, complaints, and queries. Working alongside experienced IT professionals you will be mentored and trained in the use of various IT systems and software packages. Your duties will include: Diagnosing & resolving software, hardware and networking incidents Learning how to use a range of IT support tools Recording ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

expenses covered! The duties we see the candidate taking on over the first 13 months includes the following: Provide support and high-level customer service to staff in a remote capacity, responding to IT queries via phone, email, and ticketing systems, owning tickets through to resolution Troubleshoot … Closing Date Monday, 25th May 2026 Start Date Thursday, 4th June 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Capable or strategic thinking ...

forwarding details as appropriate Handle internal and external enquiries (including employers and learners, via email, telephone and face-to-face) providing effective and efficient customer service Answer the centre intercom, providing the required greeting and ensuring only authorised visitors are granted access to the building Greet visitors ...

work under pressure, prioritise tasks, and adapt to new systems High accuracy, attention to detail, and confidence working with data Team player with good customer‐service skills and flexibility to support school needs Experience: IT helpdesk support, troubleshooting, installations, and repairs Supporting networks, servers, wireless systems, and internet ...

responsibility will include: Onsite installation of data cabling project and associated hardware such as CCTV, wireless hardware and Audio-Visual solutions Providing excellent customer service and support The ability to work alone and as part of a team Working collaboratively with contractors on site where necessary Knowledge, Skills … normally Monday to Friday, 08:30 to 16:30 with a half hour for lunch. Extended or alternative hours may be required to satisfy customer requirements. Occasional evening shifts are required to facilitate installations into schools outside of student attendance hours. It is expected that the successful candidate will ...