2 of 2 Supplier Management Jobs in Sunderland

Manager in UK Government or public sector programmes. Active SC Clearance (mandatory). Strong background in Agile delivery, with experience in Scrum, Kanban, or scaled Agile frameworks. Excellent stakeholder management, influencing, and negotiation skills. Proven ability to manage risks, issues, and dependencies in complex environments. Experience in leading multidisciplinary teams including developers, BAs, testers, and UX professionals. Strong understanding … standards and agile governance. Desirable Skills Experience of delivering large-scale digital transformation initiatives. Familiarity with DevOps, CI/CD pipelines, or modern delivery practices. Knowledge of budgeting, financial management, and commercial supplier management within government contexts. Experience with project management tools such as JIRA, Confluence, or similar. More ❯

for process and service enhancements, driving cost savings and efficiency improvements. Manage customer satisfaction programs, analyze feedback, and implement corrective actions in collaboration with delivery and support teams. Support supplier management processes, ensuring documentation, SLAs, and reporting standards are consistently maintained. Participate in commercial discussions to support service and cost optimization. Technical Leadership Demonstrate a solid understanding of … help shape and refine IT service offerings based on user and business needs. Oversee preparation of reports, metrics, and KPIs to support customer service reviews and performance assessments. People Management Lead, mentor, and develop a team of technology support professionals to achieve high performance and engagement. Conduct regular one-to-ones, performance reviews, and coaching sessions to build capability … manage and prioritize team workloads to ensure delivery excellence across multiple projects and stakeholders. Requirements Proven experience in IT service delivery or technology support management. Strong leadership and people management skills with a track record of building high-performing teams. Excellent communication and stakeholder management skills. Demonstrated ability to manage suppliers and third-party relationships. Experience with continuous More ❯