Nutfield, Redhill, Surrey, England, United Kingdom
Searchability
FirstLineSupport Technician * Excellent opportunity for a motivated FirstLineSupport Technician to join a well-established, UK-based MSP delivering exceptional IT services to a wide range of clients.* Full-time, permanent role based in Surrey, offering a competitive salary of £26,000-£30,000 depending on experience.* Immediate start … continued expansion, they are seeking a dedicated 1stLineSupport Technician to join their dynamic team. What will you be doing? As a FirstLineSupport Technician, you'll be the first point of contact for clients, delivering efficient and friendly IT support. You'll handle incoming queries via phone, email … for a diverse client base while gaining exposure to a broad range of technologies in a fast-paced MSP environment. What will you need? * Previous experience in a Firstlinesupport or service desk role, ideally within an MSP* Strong knowledge of Windows 10/11 and Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)* Familiarity with Active More ❯
We have a brand-new opportunity for a personable and client focused 1stLineSupport Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1stline technical support for their business clients. The role … is based at their offices near to Sutton in Surrey/Greater London. Key Responsibilities: Provide 1stlinesupport to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. Set up and configure new user accounts, devices and applications; in … demonstrate first class Customer Service skills, building and maintaining strong relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Lynx Recruitment Ltd
1stLineSupport Technician I am working with a leading technology client is looking for an enthusiastic and capable 1stLineSupport Technician to join their expanding service desk team. This is a fantastic opportunity for someone passionate about IT and customer service to grow within a dynamic environment. Responsibilities … Act as the first point of contact for inbound technical support requests Log, manage, and resolve service cases using ITSM tools Maintain high levels of professionalism and service standards Support the development of internal knowledge bases and user guides Expand knowledge across key business IT solutions including Microsoft technologies, networking, virtualisation, backups and more Requirements Minimum … Annual bonus of up to 5% 22 days holiday, increasing to 25 days with tenure Company laptop and training opportunities Regular team events and personal development support This role offers a career-defining platform for someone eager to advance in the IT services industry. Apply now to learn more ONLY if you have the desired skills. More ❯
Entry level 1stLineSupport - Tech Company in Guildford - Up to £28k My client is a leading e-commerce company for Electronics repair and retail. Looking for a bright and ambitious individual to join their IT helpdesk team to bolster their ability to assist their customers with their queries. You will be part of a … growing helpdesk team. You will be able to learn and expand your skills, with lots of opportunities for career progression. As a 1stLineSupport member, you will be tasked with the below responsibilities: Answering the helpdesk phone line & helpdesk ticketing system: Answering general queries. Investigating issues and resolving them where possible. Ensuring … launching of new clients. Working with third-party partners to resolve issues with API integrations. This role will consdier people with a customer service background or previous IT Support experience. The role is being offered on a full-time basis and requires on-site attendance. If this role is of interest please apply More ❯
