5 of 5 Contract Management Jobs in Surrey

Customer success team to achieve renewal targets and contribute to the overall success of the company. Responsibilities (This list is not exhaustive and may be expanded according to need) Contract Renewal Management: Track upcoming contract expirations and proactively engage clients for renewal. Generate renewal quotes and proposals. Ensure timely processing of renewals to prevent service disruptions. Customer … Engagement & Relationship Building: Serve as the primary point of contact for renewal discussions. Address customer concerns related to pricing, licensing changes, and contract terms. Sales & Upselling Opportunities: Identify opportunities to upsell or cross-sell additional solutions. Work closely with the Customer success team Provide clients with insights on how additional services can optimize their software usage. Collaboration with Internal … Teams: Work with account managers, technical support, and finance teams to ensure smooth renewal processes. Provide feedback to marketing and sales teams on customer needs and market trends. Data Management & Reporting: Maintain accurate records of contract statuses in CRM systems (NetSuite). Generate reports on renewal rates, revenue growth, and customer feedback. Analyze trends in contract renewals More ❯

co-ordinating an effective and economic plant design and procurement strategy. This includes ensuring information is issued in time to enable construction, commissioning, and operation in line with the Contract Programme, as well as providing cost data for forecasts and evaluation of variations. Key responsibilities will include: Ensure project costs do not exceed tender/varied allowance Ensure all … applications for payment are made on or before the due date Ensure contract reviews and monthly forecasts are completed and submitted on time Maintain good client relationships at all levels Assist with the Project Management strategy Establish and maintain the contract filing systems Assist in the production of the contract programme; monitor programme and produce progress … reports Provide data for the timely production of O&M manuals Liaise with subcontractors and suppliers Liaise with site management on design and procurement issues Monitor subcontract performance Assist in the preparation of construction completion and takeover documentation Ensure your own continuous professional development by participating in external networking, conferences, and associations to stay current on industry changes and More ❯

tangibly contributing to customer success and growth. The Procurement Advisory Consultant will join our growing diverse team of experienced IT procurement professionals to deliver commercial and procurement advisory, renewals management and transaction services for software assets by defining and implementing a professional, structured, and repeatable process resulting in optimal commercial routes for renewals and new purchases, based on existing … suggest service improvements. Build and maintaining strong relationships with the procurement and SAM functions within the Customer business. Ensure timely delivery of a quality service as defined in the contract between Bytes and the customer meeting and exceeding SLAs. Provide ad-hoc procurement/commercial advise and services to individual customers. Maintain and continually develop knowledge of software contracts … and vendors. Contribute to the delivery of related programs of change from an Asset Management perspective. Identify opportunities for Bytes where Bytes may propose new/additional Services. Escalate potential service issues within the business and to Bytes management. The description above reflects the core responsibilities/activities of the role but is not intended to be all-inclusive More ❯

systems aligned to IT strategy Taking ownership on incidents and requests raised, working independently to gather more information when required, and closing tickets out within the SLA Driving supplier management to ensure services are delivered in accordance with agreed processes and SLAs (including contract management, service reviews, and billing) Ensuring users have the appropriate level of access More ❯

in customer service offering. LGEUK service relies heavily upon a small number of product specific service providers who carry out a high percentage of the total repair volume. The management of these repairers is critical, with regular reporting or KPI management required. Some areas of the service dept can interface with repairers and this can lead to confusion … Liaise and work with WIP team colleagues daily in order to facilitate quick efficient job management. Be able to support when required other Service members with activities like job management, conference calls, shared knowledge etc Some technical understanding and ability is desirable but the role should not include the need to physically repair products. Travel to all areas of … and logical approach to work and be strongly self motivated. Comfortable with change as LGEUK service is an ever changing environment. Ability to negotiate at different levels Customer focused Contract management Driving licence is essential Benefits 9% Pension Contribution Private Healthcare for Employee & Family 25 Days’ Annual Leave (+ Public Holidays) Staff Discount Subsidised Cafeteria Equal Opportunities for More ❯