IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. IT Senior Support … Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: * Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. * Always maintain a customer-focused approach and build relationships with key customers. * Oversee the Regional Team to ensure they maintain a consistent … ticket quality checks to improve the quality of information being captured and provide valuable insights into incidents and requests reported across the regional offices. IT Senior Support Analyst/Senior Service Desk/Support Analyst Knowledge, Sills and Experience: * ITIL Foundation qualified (or willing to study towards More ❯
IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. IT Senior Support … Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional Team to ensure they maintain a consistent … ticket quality checks to improve the quality of information being captured and provide valuable insights into incidents and requests reported across the regional offices. IT Senior Support Analyst/Senior Service Desk/Support Analyst Knowledge, Sills and Experience: • ITIL Foundation qualified (or willing to study towards More ❯
IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. IT Senior Support … Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional Team to ensure they maintain a consistent … ticket quality checks to improve the quality of information being captured and provide valuable insights into incidents and requests reported across the regional offices. IT Senior Support Analyst/Senior Service Desk/Support Analyst Knowledge, Sills and Experience: • ITIL Foundation qualified (or willing to study towards More ❯
IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. IT Senior Support … Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. Always maintain a customer-focused approach and build relationships with key customers. Oversee the Regional Team to ensure they maintain a consistent … ticket quality checks to improve the quality of information being captured and provide valuable insights into incidents and requests reported across the regional offices. IT Senior Support Analyst/Senior Service Desk/Support Analyst Knowledge, Sills and Experience: ITIL Foundation qualified (or willing to study towards More ❯
Red Sky Personnel is seeking an experienced and proactive IT Business Analyst to join a leading regional airline's IT department in Guernsey. This is a key role where you'll be instrumental in aligning business needs with IT solutions- aviation industry experience is essential . … About the Role: As the IT Business Analyst , you will act as the link between airline business units and the IT department. Your mission: to enhance customer experience through effective analysis, documentation, and implementation of IT-driven business improvements. You will take ownership of the full … lifecycle of IT solutions-from requirements gathering through to implementation and training. Key Responsibilities: Gather and analyse business requirements through direct engagement with stakeholders. Draft and refine detailed Business Requirement Specifications including test cases, flowcharts, and mock-ups. Collaborate closely with development teams to ensure alignment and timely delivery. More ❯
staff, and faculty, helping to ensure a smooth and effective use of technology across teaching, learning, and school operations. Role As part of the IT Services team, a core support function within TASIS England, you will work under the guidance of the IT Manager as one of five … you will build foundational skills in device support, service desk operations, and troubleshooting. Key Responsibilities Act as the first point of contact for basic IT issues (password resets, login problems, printer issues etc.) Record and update support tickets in the helpdesk system Set up and assist with laptops, tablets … or installing standard apps Assist in checking equipment loans and returns Shadow and support senior team members on more complex tasks Assist in documenting IT systems, maintaining inventory records, and updating user guides, via our helpdesk. What You Will Learn Customer service and communication skills in an ITMore ❯
Astro, Comcast, Tata Play, and many more. Ready to grow with us and shape the future of media and entertainment solutions? Let’s do it together! Role Summary We are seeking a self-driven and service-oriented IT Professional with a strong passion for learning, problem-solving, and … impactful technology solutions. As part of a global organization of over 1,700 employees, you will play a pivotal role in supporting and enhancing IT operations across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission of … delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote staff, VIP and Execs. Responding to queries via tickets, chat, email and phone for our global staff. Diagnosing and resolving issues with PC and MAC hardware, software, networks, printers More ❯
Astro, Comcast, Tata Play, and many more. Ready to grow with us and shape the future of media and entertainment solutions? Let’s do it together! Role Summary We are seeking a self-driven and service-oriented IT Professional with a strong passion for learning, problem-solving, and … impactful technology solutions. As part of a global organization of over 1,700 employees, you will play a pivotal role in supporting and enhancing IT operations across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission of … delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote staff, VIP and Execs. Responding to queries via tickets, chat, email and phone for our global staff. Diagnosing and resolving issues with PC and MAC hardware, software, networks, printers More ❯
