2 of 2 Remote ITSM Jobs in Surrey

project management and change management. Communication skills (verbal, written) to make recommendations and prepare reports for all levels (including Board of Governors). IT Service Management Experience IT Infrastructure and Application Management Project Management Ability to implement and manage service level agreements (SLAs) and other performance metrics to ensure quality More ❯

as well as supporting internal business integrations. Other applications on the platform where experience is preferred are Field Service Management (FSM), IT Service Management (ITSM) and Strategic Portfolio Management (SPM). You will work closely with key users to identify, specify, and implement system enhancements and with your analytical mindset … communication skills, you'll drive meaningful change through well-founded and convincing solutions. Key responsibilities: Support the adoption and expansion of ServiceNow CSM, FSM, ITSM & SPM across Kinly Continuously enhance the existing ServiceNow applications Develop automations and support system integrations Create innovative solutions to drive efficiencies for business stakeholders Manage More ❯