7 of 7 Remote/Hybrid ITSM Jobs in Surrey

interfacing parties, suppliers and technical teams Desirable certifications: ITIL 4 certification (Foundation minimum, advanced level preferred) and familiarity with ISO 20000 or equivalent IT Service Management standards Desirable domain experience: Transport and mobility systems, particularly ticketing/Revenue Collection Systems (EMV contactless, Oyster or equivalent fare systems), large public-sector ...

managing telecommunications carriers, circuit providers and audiovisual service partners. An understanding of enterprise audiovisual technologies, meeting room standards and operational support models. Strong IT service management, major incident, problem management and operational risk capabilities. Strong communication skills, with the ability to explain service risks and investment requirements to senior stakeholders. ...

maintain high standards of behaviour with the client Ability to maintain confidentiality and deal withmatters of national security. Experience of Cribl and JIRA ITSM work would desirable. The Team We work hard and often go the extra mile, but we recognise peoples efforts and that everyone has a life outside ...

Software Asset Management Lead/IT Asset Manager An excellent opportunity to join a busy IT Service Management practice, helping to strengthen software and IT asset governance, compliance, optimisation and value in a complex technology environment. If youve also worked in the following roles, wed also like to hear from ...

Software Asset Management Lead/IT Asset Manager An excellent opportunity to join a busy IT Service Management practice, helping to strengthen software and IT asset governance, compliance, optimisation and value in a complex technology environment. If you’ve also worked in the following roles, we’d also like ...

Asset Management or a related discipline. Minimum 10 years of experience in performance management, service assurance, asset management, service delivery, operations management or IT service management within complex technology or managed service environments. Proven experience managing contractual performance obligations, KPIs, service levels, assurance regimes or performance improvement plans … Experience working with service performance data, operational metrics, reporting packs, dashboards and governance evidence in a structured and auditable manner. Strong knowledge of IT service management and operational governance, including incident, problem, change, service review, performance reporting and continuous improvement interfaces. Demonstrated ability to coordinate across technical, operational, commercial ...

modern service management practices and technology. The successful candidate will be instrumental in establishing and maturing our Problem Management function within our new Halo ITSM platform whilst working with technical specialists, service delivery teams and suppliers to drive measurable service improvements. As IT Problem Manager, you will take ownership … next 12-18 months, you will play a key role in developing and embedding a mature Problem Management practice within Surrey's Halo ITSM platform. Your work will directly contribute to improving the resilience, stability and quality of technology services that support colleagues and residents across the county, making ...