direction, performance, and day-to-day operations of their Security Operations Centre (SOC). As a central figure in security services, you'll ensure the efficient detection, analysis, and response to cyber threats across a diverse client portfolio. This leadership role involves mentoring your team, enhancing our security processes, and driving ongoing improvements in threat detection and incidentresponse capabilities. Key Responsibilities Team Leadership & Development Lead and mentor a team of SOC analysts, fostering a collaborative, high-performing environment. Manage team scheduling, conduct performance reviews, and support professional growth and development. SOC Operations Oversight Supervise 24/7/365 monitoring of client environments, ensuring consistent adherence to SLAs for threat detection and incident response. … Drive operational efficiency and ensure timely escalation and resolution of security incidents. IncidentResponse Management Serve as the main escalation point for significant security incidents. Coordinate response efforts and ensure clear communication with both internal teams and external clients. Process & Workflow Optimization Continuously review, update, and document SOC processes, playbooks, and standard operating procedures (SOPs) to improve More ❯
direction, performance, and day-to-day operations of their Security Operations Centre (SOC). As a central figure in security services, you'll ensure the efficient detection, analysis, and response to cyber threats across a diverse client portfolio. This leadership role involves mentoring your team, enhancing our security processes, and driving ongoing improvements in threat detection and incidentresponse capabilities. Key Responsibilities Team Leadership & Development Lead and mentor a team of SOC analysts, fostering a collaborative, high-performing environment. Manage team scheduling, conduct performance reviews, and support professional growth and development. SOC Operations Oversight Supervise 24/7/365 monitoring of client environments, ensuring consistent adherence to SLAs for threat detection and incident response. … Drive operational efficiency and ensure timely escalation and resolution of security incidents. IncidentResponse Management Serve as the main escalation point for significant security incidents. Coordinate response efforts and ensure clear communication with both internal teams and external clients. Process & Workflow Optimization Continuously review, update, and document SOC processes, playbooks, and standard operating procedures (SOPs) to improve More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Travelers Insurance Co. Ltd
to our customers, employees, and clients. The Technology Operations Center provides assistance for the technology needs of employees. As the Senior Technology Operations Engineer you will support either the IncidentResponse Team or the Problem Management Team within the Technology Operations Center. You will manage and provide technology solutions for basic and complex issues for lines of business … and/or technology areas across the enterprise. As a Sr. Technology Operations Engineer you will work in a fast-paced environment and leverage your collaboration and incident correlation skills as well as your thorough understanding of operations of infrastructure technologies. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with … resolve of technological problems. Identify and tackle infrastructure root causes using the Root Cause Analysis (RCA) process. Remediate and improve resiliency of faulting systems. Improve troubleshooting documentation with the IncidentResponse Team. Provide input to develop and/or redesign solutions with partnership from application and engineering teams. Build, leverage, and maintain effective alliances across technical and business More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Travelers Insurance Co. Ltd
to our customers, employees, and clients. The Technology Operations Center provides assistance for the technology needs of employees. As the Senior Technology Operations Engineer you will support either the IncidentResponse Team or the Problem Management Team within the Technology Operations Center. You will manage and provide technology solutions for basic and complex issues for lines of business … and/or technology areas across the enterprise. As a Sr. Technology Operations Engineer you will work in a fast-paced environment and leverage your collaboration and incident correlation skills as well as your thorough understanding of operations of infrastructure technologies. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with … resolve of technological problems. Identify and tackle infrastructure root causes using the Root Cause Analysis (RCA) process. Remediate and improve resiliency of faulting systems. Improve troubleshooting documentation with the IncidentResponse Team. Provide input to develop and/or redesign solutions with partnership from application and engineering teams. Build, leverage, and maintain effective alliances across technical and business More ❯
Java and frameworks like Spring Boot, Hibernate, RESTful services. System design: Experience designing and scaling distributed Java systems. Delivery focus: Skilled in Agile practices, backlog refinement, and release planning. Incident management: Confident leading production incidentresponse, JVM debugging, and RCA documentation. Cloud & DevOps: Exposure to AWS, GCP, or Azure, plus CI/CD pipelines, Docker/Kubernetes More ❯
liaison for tenants on IT network-related matters Coordinate service delivery with external IT contractors and internal teams Manage network access and provisioning for new and existing tenants Support incidentresponse and troubleshoot connectivity issues Monitor network performance and escalate issues where necessary Ensure service level agreements are met and maintain strong relationships with providers Contribute to planning More ❯
and manage the day-to-day operations of a hyperscale data centre, ensuring high availability and reliability . Oversee mechanical and electrical systems , ensuring optimal performance, preventative maintenance, and incident response. Manage on-site teams, including engineers and technical staff, fostering a culture of safety, accountability, and continuous improvement . Coordinate with contractors, vendors, and stakeholders to ensure projects More ❯
and manage the day-to-day operations of a hyperscale data centre, ensuring high availability and reliability . Oversee mechanical and electrical systems , ensuring optimal performance, preventative maintenance, and incident response. Manage on-site teams, including engineers and technical staff, fostering a culture of safety, accountability, and continuous improvement . Coordinate with contractors, vendors, and stakeholders to ensure projects More ❯
Lead Site Reliability Engineer to bring innovation, leadership, and technical excellence to our growing team. What You'll Do: Design and implement scalable, efficient systems for maximum reliability. Lead incidentresponse and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out Root Cause More ❯
Lead Site Reliability Engineer to bring innovation, leadership, and technical excellence to our growing team. What You'll Do: Design and implement scalable, efficient systems for maximum reliability. Lead incidentresponse and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out Root Cause More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
equivalent), integrate static security scanning via Snyk, and manage issue tracking in JIRA. Observability: Instrument applications using the LGTM stack (e.g. logs, metrics, tracing) to ensure reliability and rapid incident response. Database Management: Design and optimize schemas in PostgreSQL and Microsoft SQL Server; write efficient queries, migrations, and manage connections securely. Collaboration & Mentorship: Work closely with product managers, designers More ❯
Agreements (SLAs) and safety standards. Key Responsibilities: Perform maintenance, repairs, and system switching with minimal disruption. Monitor infrastructure via site inspections and the Building Management System (BMS). Support incidentresponse and execute Emergency Operating Procedures when required. Ensure site safety, compliance, and operational excellence. Requirements: Data Centre Experience is preferred but no essential Electrical or Mechanical trained More ❯
Agreements (SLAs) and safety standards. Key Responsibilities: Perform maintenance, repairs, and system switching with minimal disruption. Monitor infrastructure via site inspections and the Building Management System (BMS). Support incidentresponse and execute Emergency Operating Procedures when required. Ensure site safety, compliance, and operational excellence. Requirements: Data Centre Experience is preferred but no essential Electrical or Mechanical trained More ❯