15 of 15 ServiceNow Jobs in Surrey

troubleshoot system issues, investigate, and recommend permanent solutions and workarounds. Communication & Interpersonal Skills: Good communication and interpersonal skills Technical Proficiency: Proficiency in using ticketing systems (e.g., Jira Service Management, ServiceNow) Strong knowledge of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge More ❯

Manage user access and assist with system navigation and best practices. Monitor system performance and support month/year-end processes. Handle incidents and changes using ITSM tools (e.g., ServiceNow, HaloITSM). Support upgrades, testing, and UAT using Azure DevOps and LCS. Automate processes using Logic Apps, Power Platform, and Azure Integration Services. Maintain documentation and deliver user training. Ensure More ❯

outstanding service to a diverse range of customers will be invaluable, ideally along with experience in complex and fast-paced environments. Respond to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including More ❯

Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society. Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future. Discover our portfolio More ❯

and explore our archives. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We're hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels … for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your … Service) Your role Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing More ❯

as the following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good time management skills Hold a Driving licence with own More ❯

organization Experience in managing the implementation of workflow or business transformation solutions Success driving complex issues through analysis and resolution Creativity with comfort running projects independently Experience working collaboratively ServiceNow certifications in aligned workflow preferred but not essential Ability to travel up to 50% Industry domain expertise in workflow More ❯

data transformation project - the aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the technical nature of the role, we're looking for a Business Analyst with a strong understanding of data structures and data More ❯

data transformation project. The aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the technical nature of the role, a strong understanding of data structures and data modelling is key, and hands-on skills in More ❯

data transformation project - the aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the technical nature of the role, we're looking for a Business Analyst with a strong understanding of data structures and data More ❯

for someone who enjoys being hands-on while influencing data protection strategy! Looking for candidates with experience in: Microsoft Purview (Insider Risk Management, DLP) Symantec or McAfee DLP platforms ServiceNow or Microsoft Sentinel for incident tracking and analysis Analysing user behaviour and data movement to detect risk Working across security, compliance, and HR teams to manage sensitive investigations Communicating clearly More ❯

development of a prioritised roadmap for the next 2 years Requirements: Worked as a internal business systems owner within a software company or similar role Worked with Netsuite and ServiceNow (From a business application ownership point of view) Ideally from a finance background or have an appreciation for finance and finance applications Experience with the types of projects you would More ❯

One platforms whilst liaising with business stakeholders and steering committees Experience with related tools such as Boyum Usability Pack, Coresuite FSM etc Delivery of integrations with systems such as ServiceNow and other business systems Excellent organisational and communication skills Excellent opportunity to play a key role in the delivery of a core ERP system for one of the largest business More ❯

platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Manage and resolve all issues. Experience assessing, troubleshooting, resolving and providing root cause analysis for ServiceNow Product issues Manage customers' expectations and experience in a way that results in high customer satisfaction Maintain technical expertise in assigned areas of product functionality and use that expertise to … with peers globally. Opportunity to create scripts to automate repetitive tasks or scripts to enable faster troubleshooting. Help in development and mentoring of team members in various technologies and ServiceNow Platform. Suggest and implement improvements to internal processes. Work on technical and non-technical projects Communicate with customers and our teams through case, phone and other electronic methods. Create knowledge … Maintain impeccable case hygiene and customer related files and records. Participate in the weekend support on-call rotation. Qualifications & Skills: Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab Bachelor's in Computer Science (or related technical degree) or 2+ years of related More ❯

customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing sessions. Create scripts to automate troubleshooting and repetitive tasks. Support application development and issue resolution within the ServiceNow Platform. Maintain case hygiene and clear documentation. Participate in weekend on-call rotation. Skills & Experience Required Experience providing SaaS support. Application development experience on the ServiceNow Platform. UI development or More ❯