14 of 14 Technical Support Jobs in Surrey

Technical Helpdesk Engineer - Heating & Plumbing Sector Location: UK & Ireland Support We're recruiting on behalf of a leading heating and hot water solutions provider, looking for an experienced Technical Helpdesk Engineer to join their support team. This role is ideal for someone with a background in heating, plumbing , or boiler systems who thrives in a problem … solving and customer-facing environment. Key Responsibilities: Provide remote technical support via phone and email to customers, installers, and field engineers. Troubleshoot issues with domestic boilers and hot water products - pre- and post-sales. Process warranty claims and engineer dispatches using internal systems. Manage product registrations, customer documentation, and maintain data accuracy in line with sustainability policies. Resolve … technical complaints and warranty-related enquiries. Support promotional activities and ensure accurate CRM/system data. Participate in Saturday support rota and attend occasional training or events. What We're Looking For: Strong technical knowledge in boilers or heating systems - ideally 5+ years' experience. Background in technical support or field service within the plumbing More ❯

Applications Engineer/Technical Support Engineer/Project Engineer required to join a global, leading HVAC/automation manufacturer. The Applications Engineer/Technical Support Engineer/Project Engineer will be responsible for supporting clients with technical queries, providing internal sales support as well as attending site to undertake technical surveys focusing on … products within the HVAC/automation scope including sensors, flow meters, actuators, valves. This Applications Engineer/Technical Support Engineer/Project Engineer will be coming from a strong technical background across the HVAC, controls and/or automation sectors. You will also need to be able to offer capabilities including take-offs, sizing schedules and tender … assistance. The position is office-based in Shepperton. Package £40,000-£50,000 Company bonus scheme Enhanced Pension contribution 25 days holiday annually, excluding bank holidays Applications Engineer/Technical Support Engineer/Project Engineer Role Provide sales support focusing on products within the HVAC/automation scope including sensors, flow meters, actuators, valves Undertake technical More ❯

Join Our Team as a Technical Support Desk Engineer ?? Location: Guildford (Office-based) ?? Contract: Full-time, Permanent (PAYE) ?? Salary: £32,000£37,000 + Paid Overtime (Saturday rota) ?? Hours: MondayFriday, 8:0016:30 + Saturday rota (8:0014:00, paid) Why This Role? Are you a problem-solver with a passion for technical support and customer … in a fast-paced environment where your expertise makes a real difference? Join a leading manufacturer in the heating industry and become a key player in delivering top-tier support across the UK and Ireland. ?? What Youll Be Doing As a Technical Support Desk Engineer, youll be the go-to expert for our domestic boiler and hot … water products. Youll provide remote technical support, troubleshoot issues, and guide customers, engineers, and installers to effective solutions. Your day-to-day will include: Handling inbound calls and emails with professionalism and technical know-how Diagnosing faults and offering pre-sales and post-sales support Managing warranty claims and dispatching jobs to engineers Registering products and More ❯

Second Line Technical Support Engineer (Shift Patterns) Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary: c£30,000 - £40,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced Second Line Support Engineer looking to boost your career working in an advanced technical team that pride themselves on delivering high … people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role • An excellent opportunity has emerged for a Second Line IT Support Engineer to join our 24x7 technical support team.• The successful candidate will have an existing track record working within a similar role and knowledge of the Microsoft … escalated from 1st line• Investigating security alerts• Working with internal teams to manage IT infrastructure and keep it up to date• Maintaining knowledge base and contributing to process/technical documentation• Following SLAs and tracking ticket resolution metrics Requirements • At least two years of experience in a similar role• Experience of some or all of the following; Microsoft Windows More ❯

Technical Support Engineer - HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration) Location: Chessington, UK Salary: 35,000 - 40,000 basic We're looking for a Technical Support Engineer with a passion for HVACR to join a forward-thinking team. This office-based role will see you supporting both customers and engineers on-site, troubleshooting technical issues … and helping the sales team deliver the best solutions to clients. This is a great opportunity for someone with technical knowledge in HVACR or thermodynamics , who is organised, customer-focused, and ready to take ownership of their work. What You'll Be Doing Troubleshooting and resolving hardware, software, and connectivity issues across HVACR products Responding to customer technical enquiries and providing guidance Supporting the sales team in identifying the best solutions for clients Maintaining strong communication with customers and internal teams Managing technical support processes and ensuring KPIs are met Acting as a liaison between the UK market and headquarters Using CRM and case management tools to track and resolve issues What We're Looking More ❯

We seek a Technical Support Engineer - Platform Technologie colleague to join our world-class client, one of the leading and most advanced Software Development companies. Hybrid Work: 2 days/week onsite in Staines. Employment Type: Temporary Placement (via us - Dexian) - Temporary Agency Worker Employment Contract. Duration: 12 months (with high potential to be extended further or converted … to permanent). Hours per Week: 40 (Full-time). Responsibilities: Work on and resolve technical issues reported by internal and external customers. Provide support to users/administrators of the platform. Understand the internal platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations. Experience assessing, troubleshooting, resolving, and providing root cause … performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications. Manage customers' expectations and experience in a way that results in high customer satisfaction. Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Suggest and implement improvements to internal processes. Communicate with customers and internal teams through case More ❯

We seek a Technical Support Engineer - Platform Technologie colleague to join our world-class client, one of the leading and most advanced Software Development companies. Hybrid Work: 2 days/week onsite in Staines. Employment Type: Temporary Placement (via us - Dexian) - Temporary Agency Worker Employment Contract. Duration: 12 months (with high potential to be extended further or converted … to permanent). Hours per Week: 40 (Full-time). Responsibilities: Work on and resolve technical issues reported by internal and external customers. Provide support to users/administrators of the platform. Understand the internal platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations. Experience assessing, troubleshooting, resolving, and providing root cause … performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications. Manage customers' expectations and experience in a way that results in high customer satisfaction. Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Suggest and implement improvements to internal processes. Communicate with customers and internal teams through case More ❯

Join Our Team as a Technical Support Desk Engineer Location: Guildford (Office-based) Contract: Full-time, Permanent (PAYE) Salary: £32,000£37,000 + Paid Overtime (Saturday rota) Hours: MondayFriday, 8:0016:30 + Saturday rota (8:0014:00, paid) Why This Role? Are you a problem-solver with a passion for technical support and customer More ❯

Technical Support We're looking for individuals who are ready to kick start their IT career, or for those already in a similar role who are hoping to take that next step.Whether you're a recent college/university graduate or you've been working in IT support for a while, this is a place where you … friendly culture with regular socials Stability (people join and stay for the long run)! A bit about you: You'll be the go-to person for day to day support queries, working across Office 365, networking and a range of other systems, all while being guided and supported by experienced colleagues who want to see you succeed. What we More ❯

Trainee Technical Support Leatherhead Up to 25,000 Pension Parking Hybrid after training 22 days holiday My client is looking for a highly motivated graduate (or equivalent level of education) to join their team. This is an exciting opportunity to develop your skills and gain experience within business. You will work closely with experienced professionals to learn about … the company's operations and business practices. Your role will encompass providing support and maintenance to clients as well as project activities and will require a high degree of customer and supplier interaction. There is opportunity for the job role to be hybrid after training. Main responsibilities: Monitoring progress of support issues with customers and suppliers Develop strong … effectively with customers by phone, email and in person Providing technological solutions to problems Producing reports for both customers and other internal departments Assist the Operations Manager with customer support activities Collect and collate customer support feedback for projects Participate in testing activities/co-ordinate test plans Undertaking training to ensure a high level of knowledge is More ❯

because you care and because it’s the right thing to do. Overview We are looking for a skilled engineer with field repair experience to join us as the Technical Support Engineer (Field Based) for all Home Entertainment products. LGEUK is an ever growing company in the market place; as such the ability to manage change in line … for the ASC network. To review and rationalise small repairers. Liaise and work with WIP team colleagues daily in order to facilitate quick efficient job management. Be able to support when required other Service members with activities like job management, conference calls, shared knowledge etc Some technical understanding and ability is desirable but the role should not include More ❯

because you care and because it’s the right thing to do. Overview We are looking for a skilled engineer with field repair experience to join us as the Technical Support Engineer (Field Based) for all Home Entertainment products. LGEUK is an ever growing company in the market place; as such the ability to manage change in line … for the ASC network. To review and rationalise small repairers. Liaise and work with WIP team colleagues daily in order to facilitate quick efficient job management. Be able to support when required other Service members with activities like job management, conference calls, shared knowledge etc Some technical understanding and ability is desirable but the role should not include More ❯

Technical Helpdesk Engineer - Heating & Plumbing Sector Location: UK & Ireland Support We're recruiting on behalf of a leading heating and hot water solutions provider, looking for an experienced Technical Helpdesk Engineer to join their support team. This role is ideal for someone with a background in heating, plumbing , or boiler systems who thrives in a problem More ❯

your skills and gain experience within business. You will work closely with experienced professionals to learn about the company's operations and business practices. Your role will encompass providing support and maintenance to clients as well as project activities and will require a high degree of customer and supplier interaction. There is opportunity for the job role to be … hybrid after training. Main responsibilities: Monitoring progress of support issues with customers and suppliers Develop strong relations with customers Resolving queries immediately where possible or manage through to resolution Communicating effectively with customers by phone, email and in person Providing technological solutions to problems Producing reports for both customers and other internal departments Assist the Operations Manager with customer … support activities Collect and collate customer support feedback for projects Participate in testing activities/co-ordinate test plans Undertaking training to ensure a high level of knowledge is maintained The ideal candidate will have: A degree (or equivalent standard of education would be an advantage) Strong attention to detail Excellent communication and interpersonal skills The ability to More ❯