5 of 5 Case Management Jobs in Sussex

pivotal role, you will serve as the technical bridge between our Business Line Software Solutions and our global regional teams. You'll collaborate with cross-functional partners-including Product Management, Program Management, Engineering, Clinical Validation, and more-to ensure our software solutions are delivered with the highest quality and impact to healthcare providers around the world. Join Us … regional support teams with assistance on technical service issues and handing escalated technical issues per established policies and procedures. Lead point of contact for Elekta software products T4 technical case escalations and related knowledge article creation. Lead investigations and resolution of technical issues that impede the installation, support, and/or use of Elekta Software products (core products as … a technical role supporting alpha, pilot and early adopter sites (in conjunction with regional teams) during the planning, deployment and post go-live phases. Autonomously reach out to Product Management and Engineering to discuss new features and gather knowledge on new technologies with new products Global Salesforce Knowledge Articles management Design and perform service validation for software products. More ❯

mentoring skills to support direct reports in their ongoing development Tools & Technologies: Proficient knowledge of at least on agile methodology (eg Scrum, Kanban, SAFe)Familiar with backlog and test case management in a system of record such as Jira or Octane Excellent knowledge using declarative Gherkin to capture business rules, run as automated tests with Cucumber Strong coding More ❯

of all sizes to streamline their operations, improve efficiency, and deliver exceptional service to their customers. Their Brighton office is a vibrant, collaborative space shared with our Sales, Product Management, QA, and Technical teams - all just a few minutes' walk from the train station and has gym on site. The Role We're looking for a Level 2 Technical … Support Agent to join their Customer Support team. You'll be the go-to point for complex customer queries, providing end-to-end case management from investigation through to resolution. This is a hands-on, problem-solving role where you'll have direct access to our clients developers and product team - not just to resolve issues quickly, but More ❯

an Testing role using Automation Experience working in an agile environment Tools & Technologies: Knowledge of at least on agile methodology (eg Scrum, Kanban, SAFe)Familiar with backlog and test case management in a system of record such as Jira or Octane Experience using declarative Gherkin to capture business rules, run as automated tests with Cucumber Comfortable with source More ❯

ordinate Employment Tribunal responses, liaising with managers, solicitors and witnesses. Support the administration of complex ER casework, including investigations, disciplinaries, grievances and appeals. Maintain and update the Employee Relations case management system (Assure/Selenity), trackers and reports. Take minutes at complex and sensitive ER meetings. Manage the transcription service, ensuring timely booking and cost management. Act as More ❯