7 of 7 Customer Service Jobs in Sussex

Customer Service Advisor role in the Technology & Telecoms industry involves providing exceptional support to customers, ensuring queries are resolved efficiently and effectively. Based in Horsham, this permanent position is ideal for individuals who excel in delivering high-quality service. Client Details The employer is a small-sized company … within the Technology & Telecoms industry, known for its focus on innovation and delivering excellent customer solutions. With a dedicated team, they are committed to supporting their clients and fostering a professional environment. Description Respond to customer inquiries via phone, email, and online platforms in a timely manner. Provide ...

skills Able to quickly learn and adapt to new or evolving systems A positive, proactive individual with a can-do attitude Experienced in customer service (ideally within a SaaS or technology-led environment) Position Summary: As a Client Services Associate, you will play a key role in ensuring … high levels of client satisfaction by delivering outstanding customer service. A significant part of this role involves training clients on how to use internal systems and breaking down complex technical processes into simple, easy-to-understand guidance. Key Responsibilities: Respond efficiently to client enquiries via phone, email ...

Join the South s leading independent Fire & Security Systems company specialising in industrial and commercial sectors, delivering expert service and technical excellence. They are looking for a skilled, multi-disciplined Fire & Security Engineer to join our team. You ll install, service, and commission a wide range of systems … faults, carry out small works and alterations, support clients with professional advice. The role involves travel across Sussex, Hampshire, Surrey & Dorset. Key Responsibilities Install, service, and commission Fire, Intruder, CCTV, Access Control, and Emergency Lighting systems Interpret system designs and liaise with other building service providers Ensure compliance ...

outstanding service. Their reputation is built on long-term relationships both with customers and employees and they take pride in their ability to service, maintain, and support all types of systems with professionalism and precision. What you ll be doing Installing, servicing, and commissioning a wide variety of fire … systems (both conventional and addressable), intruder alarms, CCTV systems (IP & analogue), and access control systems. Interpreting system designs and liaising with other building service providers to ensure seamless project delivery, with an understanding of relevant electrical safety issues and system commissioning in accordance with BS5839/PD6662 ...

Enhance your career as a Technical Customer Support/Technical Account Manager in Wadhurst, East Sussex. Join a growing lighting solutions distributor, delivering expert customer service, technical support and account management in a specialist B2B environment. Technical Customer Support Wadhurst, East Sussex Full-time, Monday - Friday ...

dealing with queries on systems, tools and reporting topics alongside colleagues. Use evidence-based approaches to prioritise problem resolution Ensuring queries are resolved within service level agreements (SLAs). 2. Process Improvement and Feedback Being a point of contact and supporting changes in process, system upgrade testing and legislation … Conducting investigations into data queries and or issues that arise by completing analysis into the root cause and proactively problem solving. Ensuring that the customer is at the heart of everything we do. Use evidence-based approaches to prioritise problem resolution to support identification of wider or themed based ...

intruder alarm system. Regardless of the task, one constant remains: you will always represent the business and recognise the importance of delivering exceptional customer service. The role is lone working reporting directly into the Service Engineer manager daily where you will be responsible for tackling exciting challenges … Full UK Driving License The ability to communicate with customers professional face to face and via the telephone A can-do attitude ensuring customer service is top priority Building strong relationships with all of our clients Self-motivated to work alone to the highest standard possible Hard working ...