11 of 11 Service Delivery Jobs in Sussex

Press Tab to Move to Skip to Content Link This IS Reliability Delivery Lead will report to the IS Operations Service Delivery Manager and will work within the Strategy, Regulation and Support Services directorate based in our Crawley office. You will be a permanent employee. You will attract a salary of £51,539.00 and a bonus of … UKPN IT technology services are reliable to meet UKPN business needs, within the constraints of budget & risk appetite. Dimensions: You will be the steward of these important IS technology service delivery capabilities, leading the work to manage/improve/mature them & instil trust/confidence in our partners. Problem Management : Business disruption due to unplanned interruptions to … IT services are minimised by identifying/resolving their causes to prevent recurrence. Change Management : Changes to IT are timely, reliable & meet expectations. Service Request Management : Allow users to request & receive needed services. Minor Enhancement Management: Investments in small scale work deliver benefits. Can be through standard Waterfall (SDLC) or Agile (DevOps). Test Management : Provide main decision makers More ❯

for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and … with product owners, developers, architects, and business teams to deliver reliable, value-driven services-using automation and Azure technologies to reduce risk and improve performance. As part of the Service Management community, you'll help shape shared processes, manage SLAs, oversee operational changes, and support ongoing service improvements across the Technology pillar. We value flexible working, so you … success: Excellent communication skills, verbal and written Strong time management and organisational skills Leadership and influencing skills, able to collaborate across technical and business teams Analytical mindset focused on service improvements and automation opportunities Passion for delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with More ❯

Service Delivery Manager - Social Services Listed 1 day Ago Non-profit - Social Services We have a rare opportunity for a Service Delivery Manager - Social Services role in a Marae owned and governed innovative Kaupapa Māori organisation, dedicated to our Mission: About the role: This role will bring a Kaupapa Māori lens to all aspects of service delivery leadership and management within the assigned Social Services cluster ensuring sustainable delivery of services and positive outcomes to whānau and the communities we serve. In this context you will be expected to contribute to the design, development and implementation of strategic and annual planning priorities to promote and foster a positive and vibrant high performing workplace … culture. Reporting to the GM Ōhanga, you will be an experienced people manager charged with delivering operational excellence across services and working in collaboration with other Service Delivery Managers. You will effectively lead, coach and support Team Managers and kaimahi in the delivery of services, uphold TToH vison and values and drive operational performance, compliance and continuous More ❯

We have a rare opportunity for a Service Delivery Manager - Hauora role in a Marae owned and governed innovative Kaupapa Māori organisation, dedicated to our Mission: About the role: This role will bring a Kaupapa Māori lens to all aspects of service delivery leadership and management within the assigned Hauora cluster ensuring sustainable delivery of … the GM Oranga, you will be an experienced people manager charged with delivering operational excellence across a wide range of Hauora related services and working in collaboration with other Service Delivery Managers. You will effectively lead, coach and support Team Managers and kaimahi in the delivery of services, uphold TToH kaupapa and values and drive operational performance … care, support and development. Our staff include Social Workers, Community Support Workers, Doctors, Nurses, Mental Health Practitioners, Housing Navigators and Addictions Practitioners. Our services are backed by strong Corporate Service teams and a progressive Senior Leadership Team. Underpinning it all are our organisational Values which are woven through everything we do. Kaitiakitanga, Whakamana, Kotahitanga and Whanaungatanga. Our main site More ❯

IS Reliability Delivery Lead - Join Our Team in Crawley! Are you ready to take the next step in your IT career? We are seeking a talented IS Reliability Delivery Lead to join our team! Based in our modern Crawley office, you'll play a pivotal role in driving operational excellence and service reliability within a dynamic and … forward-thinking directorate. As our IS Reliability Delivery Lead, you will report directly to the IS Operations Service Delivery Manager and become a permanent member of our thriving Strategy, Regulation and Support Services directorate. Enjoy a collaborative environment where professional growth and innovation are encouraged. After a six-month probation, benefit from our flexible blended working model … your lifestyle and ambitions. Don't miss this opportunity to shape the future of IS reliability! Apply by 17/08/2025 to become our next IS Reliability Delivery Lead and unlock your potential. For more information and to view the full job description please click apply! If you have any queries in connection to this vacancy or More ❯

and logistics providers, with an ambitious growth strategy supported by cutting-edge technology You will be part of a dynamic, innovative environment where your leadership will directly influence customer service, operational efficiency, and scalability. Location: East Grinstead Hybrid: 2-3 days per week in office Salary: 80k - 90K With multiple warehouse locations across the southeast of England and up … role offers meaningful variety, visibility, and the chance to work at the heart of a growing business. The Opportunity This senior leadership role combines strategic direction with hands-on delivery and offers: Opportunity to Make an Impact: Reshape and enhance the IT infrastructure team, applying your leadership and change management expertise to deliver measurable improvements. Autonomy and Flexibility: Evaluate … implementation, and management of both on-premise and cloud infrastructure. Ensure resilience, scalability, and high availability across all operational sites. Own and strengthen the organisation's cyber security posture. Service Delivery & Operations Manage the IT Service Desk and infrastructure teams to deliver timely, customer-focused support. Drive continual service improvement and root-cause resolution. Strategy & Innovation More ❯

construction context. Ideally, the Technical Services Manager will be able to acquire DV security clearance. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Lead the mechanical services delivery on construction projects from pre-construction through to handover Develop and manage project plans, timelines, and budgets for mechanical systems Coordinate with design teams, consultants, and subcontractors to ensure More ❯

per annum, pro rata if part time. Contract Type Permanent About the role We are seeking to appoint a Senior Estates Administrator to provide administrative support to the FM Service Delivery and Commercial Services teams, assisting them both in their management and monitoring of the University's Facilities Management contract and commercial leased properties. This is an exciting More ❯

efficient software delivery. Able to coordinate complex deliverables across multiple teams, including overlap and dependencies. Main Purpose of role: In discussion and agreement with the team, implement the agreed delivery approach and take responsibility for ensuring projects are delivered successfully To set the agile product team up for success, supporting them in problem solving and enabling them to come … up with their own insights and products within constraints Evolve and codify our delivery practices, learning and iterating frequently, and coaching others to do so - and document findings, tools and approaches Manage the delivery of digital products alongside the product teams with a deep understanding of how these solutions add value Will be expected to act autonomously ensuring … interpersonal skills will support this Aiding the formation and running of high performing product teams where people are excited about the work they are undertaking. Planning, facilitating and implementing service management solutions, agreed with the regional businesses, ensuring that project reporting and work stream structures are in place and effective reporting, escalation and remediation at all times. Requirements: EITHER More ❯

Working Hours: Monday - Friday/8:20am - 5:30pm HRGO Recruitment are seeking a motivated Technical Analyst to join our clients in-house Service Desk Team. Reporting to the Head of Service, you will provide high-quality 2nd Line support and expertise to clients, ensuring timely and effective resolution of hardware and software issues. The role will be … critical in delivering exceptional customer service and technical proficiency. Delivering customer-focused 2nd Line Service Desk support for hardware and software issues. Prioritising incidents based on their business impact and urgency. Assessing the complexity of incidents and following escalation processes as required. Accurately logging all calls and incidents into the Service Desk system. Ensuring all calls and … tickets are responded to within established Service Level Agreements (SLAs). Proactively identifying potential or future issues at client sites before they escalate. Sharing technical knowledge and client-specific expertise with team members to enhance overall service delivery. Requirements: Windows Desktop OS and Management Active Directory and Group Policy TCP/IP, DNS Server Virtualization: VMWare vSphere/ More ❯

ll collaborate with Enterprise Architects in the definition of target operating models You'll support the definition and continuous improvement of Business Consultancy & Analysis services You'll ensure the delivery of high-quality business solutions that align with organisational goals. You'll engage business stakeholders to identify business and technology innovation opportunities that enable and drive business strategy and … states, applying business modelling and analytical techniques ( e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps You'll collaborate with delivery teams to ensure continuous delivery of business value, as well as to leverage shared technologies, tools, and processes that impact speed to value and time to market. You …/regulations at all times , Experience & knowledge Significant experience with strategy formulation/translation and business consultancy/architecture, ideally within an agile change framework Experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems. Knowledge of EA tools to develop business architecture deliverables. Experience in the application of business architecture techniques including More ❯