2 of 2 Incident Management Jobs in Sutton

external customers. You will be responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement. Responsibilities Lead the implementation of the team’s strategic direction, translating priorities into clear operational plans, backlogs and deliverables. … Line manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline. Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed. Strengthen operational process adherence, ensuring responsibilities are clear ...

external customers. You will be responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement., Lead the implementation of the team's strategic direction, translating priorities into clear operational plans, backlogs and deliverables. Line … manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline. Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed. Strengthen operational process adherence, ensuring responsibilities are clear and delegation ...