5 of 5 ITSM Jobs in Swindon

Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues Manage tickets and SLAs using Datto Autotask (ITSM) Assist with Intune/device management Support IT service implementation projects and helpdesk processes Perform occasional on-site visits to customer environments Required Skills 5+ ...

Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues Manage tickets and SLAs using Datto Autotask (ITSM) Assist with Intune/device management Support IT service implementation projects and helpdesk processes Perform occasional on-site visits to customer environments Required Skills 5+ ...

Fortigate, ACL's, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view to re-engineering. Perform ...

with the ability to coach at all levels. Hands-on experience with L2O/O2C processes and supporting tech stacks (CRM/CPQ, PPM, ITSM, billing, BI). Strong background in business architecture and performance systems. Proven success in scaling operating models in high-growth or tech-driven environments. ...

IT services are running optimally. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx … e.g., Teams, SharePoint). Strong desire to learn and develop technical skills. Hands-on experience with tools like ServiceNow, Jira Service Management, or similar ITSM platforms. Ability to work independently and as part of a team in a fast-paced environment. Strong communication skills, both written and verbal, with ...