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IT Service Management strategies within a high-stakes environment. Key Responsibilities: Developing and managing a complex IT Service Management strategy and associated organisational structure Conducting business analysis, including requirements and change management Reshaping the Service Management team and rationalising two services into one cohesive team Working out the procurement model and writing the procurement strategy Conducting strategic business … analysis to support decision-making Job Requirements: Experience in IT Service Management, particularly within the Defence Digital … and ideally Interoperability Services Proficiency with Visio ITIL V4 certification Project management experience with qualifications in PRINCE2 and/or APMP Knowledge of conducting business analysis, requirements gathering, and change management Must hold sole UK nationality SC clearance is required Additional Information: Inside IR35 Location: MOD Corsham with some work-from-home flexibility If you are an More ❯