Applications Engineer
- Hiring Organisation
- WA Consultants
- Location
- Taunton, Somerset, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
GitHub, Atlassian (Jira, Confluence), Lucid, and Mural Provide application support, including monitoring, troubleshooting, and incident resolution Manage incidents and service requests in alignment with ITIL principles and established service management processes Act as a technical escalation point for complex queries and issues Support and mentor junior team members, encouraging knowledge … SaaS-based DevOps tooling (eg, GitHub, Jira, Confluence, Lucid, Mural) Strong background in application support within a structured IT service environment Solid understanding of ITIL principles and service management best practices Excellent problem-solving and communication skills Experience mentoring or supporting junior team members For further information, please contact Alexander ...