4 of 4 ITIL Jobs in Taunton

post holder must have a proven track record of working with Industry Standard service management tools, updating service methods to improve overall efficiency. Qualifications ITIL v4 qualified ITIL V4 Practitioner: Service Level Management - Desirable What you need to do now If you're interested in this role, click 'apply now More ❯

interesting roles with a huge scope for learning and development. We are supporting them to recruit a Service Management Lead who has experience implementing ITIL frameworks and liaising effectively with other business areas whilst managing and reporting on SLA's. This role will require Security Clearance so the successful candidate … of ITSM Build and develop ITSM frameworks and roadmaps What the successful Service Management Lead will bring to the team You will be an ITIL v4 qualified Service Manager with experience mentoring and coaching junior members of staff. You will be comfortable providing reports to senior leadership. ITIL v4 Foundation More ❯

Oversee service review meetings with key clients, identifying opportunities for improvement and growth. Operational Responsibilities Drive help desk processes, ensuring adherence to ISO/ITIL-based best practices. To ensure security best practices are worked to including GDPR, and clients own policies and procedures. Work closely with technical and project … organised, with strong time management and prioritisation abilities. Desirable but not essential: Previous experience working within a Managed Services Provider (MSP) environment. Familiarity with ITIL principles and practices. Basic knowledge of IT infrastructure, cloud services, or managed IT solutions. Experience working on a ticketing customer service platform Exposure to compliance More ❯

Oversee service review meetings with key clients, identifying opportunities for improvement and growth. Operational Responsibilities Drive help desk processes, ensuring adherence to ISO/ITIL-based best practices. To ensure security best practices are worked to including GDPR, and clients own policies and procedures. Work closely with technical and project … organised, with strong time management and prioritisation abilities. Desirable but not essential: Previous experience working within a Managed Services Provider (MSP) environment. Familiarity with ITIL principles and practices. Basic knowledge of IT infrastructure, cloud services, or managed IT solutions. Experience working on a ticketing customer service platform Exposure to compliance More ❯