IT Support Apprentice
- Hiring Organisation
- START TECHNOLOGY (SOFTWARE) LTD
- Location
- e-Innovation Centre, University of Wolverhampton, Telford, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
looking for an enthusiastic IT Support Apprentice who enjoys solving problems, learning new technology and helping people. Role You will join our Support team and help customers use our software effectively. With training and support from experienced colleagues, you will learn how to investigate issues, manage … support requests and resolve common technical problems. You will also gain experience in software testing, databases, cloud technology and customer service while working towards an IT qualification. Key Responsibilities: Respond to customer queries by phone and email Log, manage and update support tickets Investigate and resolve common ...